Food Service Assistant III – Call Center | Part-Time | Christiana Hospital - Newark Campus

Job Details

Join ChristianaCare and make a difference every day!

We are seeking a Food Service Assistant III to join our dynamic Call Center team within Food & Nutrition Services. In this role, you’ll be the friendly voice behind our patient meal service, helping patients select meals that meet their dietary needs while delivering exceptional customer service.

Location: Christiana Hospital
Department: Food & Nutrition Services
Schedule: Rotating shifts – 6:45 AM to 3:15 PM & 11:00 AM to 7:30 PM (subject to change based on business needs)
Status: Part-Time (20/hour weekly)

**Weekend and holiday rotation required**

What You’ll Do:

• Receive and process patient meal selections via phone using CBORD and other systems
• Guide patients through menu options based on their dietary restrictions
• Adjust menus according to diet orders and nutritional guidelines
• Collaborate with dietitians, technicians, and other staff to resolve food service issues
• Operate dishwashing and pot-washing equipment as needed
• Participate in patient satisfaction initiatives
• Maintain safety and sanitation standards in all tasks

What You Bring:

• High school diploma or equivalent required
• Experience with food service and call center systems preferred
• ServSafe certification a plus
• Strong communication and customer service skills
• Ability to work in a fast-paced, patient-centered environment
• Familiarity with modified diets, fluid restrictions, and nutritional guidelines

Why ChristianaCare?

At ChristianaCare, we serve together, guided by our values of Excellence and Love. We offer a supportive team environment, opportunities for growth, and the chance to make a meaningful impact in the lives of our patients.

Benefits include:

• Competitive pay with weekend shift differentials
• Generous paid time off
• Outstanding benefits starting on day one — medical, dental, and vision
• Inclusive and supportive culture where every team member is valued
• Opportunities for growth in one of the nation’s most respected health systems

This position has a starting rate of $18.08 per hour, regardless of prior experience. After six months of continuous employment, the hourly rate will automatically increase to $21.15 per hour. After one year of continuous employment, the hourly rate will automatically increase to $22.18 per hour.

This pay rate/range represents ChristianaCare’s good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements.

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

Post End Date

Sep 23, 2025

EEO Posting Statement

ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program.  To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/