Business Analyst - TT&E

Duties Include:

• Lead and mentor the TT&E team to achieve and exceed performance goals, fostering a culture of continuous improvement and professional development. Regularly assess team members' competency skills and proficiency to ensure desired skills and capabilities are maintained.

• Develop, maintain, monitor, and improve Customer Continuity of Operations (COOP), and COOP implementation to include administration of, and training on, the NGA Computerized Emergency Notification System (CENS); seamless transition of normal and event management activities; and develop into a repeatable and exercisable program process supporting COOP Operational Readiness. Requirements will include:

• Develop POA&M with metrics to develop, maintain, monitor, and improve Continuity of Operations Readiness.

• Manage currency of the Senior Leader Relocation Team (SLRT) roster.

• Maintain proficiency in use and administration of CENS to include:

  • Providing oversight of usage and maintenance of the service.

  • Granting access to qualified Agency users.

  • Conducting periodic (at least Quarterly) tests and evaluation of the service.

• Develop an integrated Continuity test, training and exercise (TT&E) program supporting and validating: the foundational level continuity process (discussed previously), standing plans and procedures; integrated and complementary with the Customer programs; and supporting deployed operations and ultimately the NSG operations and continuity of operations. Requirements will include:

• Maintain a multi-year holistic program schedule, which incorporates sustainment of BC/DR Subject Matter Experts (SME), integrates with EM, annual orientations, internal and external test and exercise activities linked to annual testing of primary and back-up infrastructure, annual COOP Plan exercises and associated documentation.

• Document the planning and execution and results of the exercise program; identify lessons learned; and develop and monitor a timely and effective corrective action plan through incorporation into plans and procedures for future validation. This documentation must culminate in an ability to support performance measurements up to and including DoW and ODNI in support of any Nationally mandated performance management direction.

• Maintain an Agency and Component Crisis Communications Devices (CCDs) program. Requirements will include:

• Create, maintain and continuously evaluate and improve SOPs and/or reference guides and job aids specifically for employment of CCDs.

• Conduct regular testing and troubleshooting of all assigned CCDs (fixed and mobile), including coordination of annual cryptographic keying and other tasks as performed by external entities. Facilitate repairs as needed.