Director, Global Travel Management

Company Description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Comcast NBCUniversal has announced its intent to create a new publicly traded company ('SpinCo') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.

Job Description

Looking for an organized, thoughtful, and collaborative individual to support the VP, Global Travel Management in driving strategy and execution of a high-touch, employee and production focused global travel program.

Leveraging the candidate’s depth of experience, creative problem solving, and critical thinking, this position will support the Vice President of Global Travel Management in overseeing and managing the global travel program, including travel policy, vendor negotiation and traveler safety and security, with the aim of optimizing costs, compliance, and the travel experience. This individual will participate in contract renewals, service level discussions, and planning with production teams on calendaring events.

The ideal candidate can balance the execution of the nuanced service with the need for efficiency; a self-starter with a service minded approach who can manage and foster relationships across the businesses.  

Responsibilities:

Negotiate and maintain supplier relationships:

• Participate in established cadence of RFP reviews with Comcast/NBCU airline, hotel, car rental, bank services, and other travel vendors to ensure desired services are available, as well as to secure best rates and services for the Company;
• Monitor travel partners to ensure travel processes and negotiations are delivered as negotiated and that travel partners are meeting the established SLAs, promoting process enhancements, and advancements as necessary;
• Work closely with travel partners to develop additional savings opportunities, presenting cost savings of both NBCU and travel partners.
• Engage with business units on upcoming large events
• Position may include weekends and overnight support as Events arise

Travel program oversight:

• Promote online booking tool, advance ticket purchases, and buying lowest logical airfare;
• Oversight and maintenance of Global Travel Website aligning T&E Policy and travel partner updates;
• As a relationship partner, support, resolve, and direct inquiries and issues;
• Analyze travel data for trends, areas for cost savings and opportunities for program improvement
• Establish routine cadence to engage with HR and Communication teams, as well as with Business Continuity and Security, for additional insight and learnings.

Ensure Traveler safety:

• Participate in internal meetings and roundtables regarding duty of care with
• Partner with the Human Resource, Global Response and Intelligence (GRIC) and Business Risk and Compliance teams

Qualifications

• Bachelor’s degree in business or finance
• 10+ years of experience in travel program management for a global organization in a complex business environment
• Deep understanding of the global travel industry’s business ecosystem, operations, technology, and service delivery platforms
• Solid interpersonal, analytical, and solutioning skills
• Demonstrated understanding of complex business model, in the media/entertainment/technology industries
• Experience in