Provider Network Assistant (Dental / Healthcare - NY Residency Required)

Job DetailsJob Location: New York State - NYPosition Type: Full TimeExciting New Opportunity: Provider Network Assistant (Must Reside in New York)

We’re looking for a highly organized and detail-oriented Provider Network Assistant to join our growing team! This role plays a key part in supporting provider recruitment and network maintenance. You’ll collaborate with Network Managers and the Provider Network leadership team to ensure a seamless experience for providers and internal stakeholders. If you're passionate about supporting healthcare providers and thrive in a fast-paced environment, we want to hear from you!

📍 Location Requirement:
Candidates must reside in the state of New York.


Key Responsibilities:



Manage multiple Outlook inboxes and assist with resolving provider inquiries and web portal support.


Support recruitment activities by contacting providers for missing or incomplete documentation required for contracting.


Assist with developing, tracking, and distributing provider communications via fax/email.


Conduct outreach to provider offices to verify information, update rosters, confirm appointment availability, etc.


Extract and organize online provider contract submissions for Network Manager review and completion.


Review contracts, updates, and terminations to ensure completeness prior to submission.


Prepare agendas and document minutes and action items for team meetings.


Partner with Network Managers to maintain tracking tools and project updates.


Support management with research and system data-related tasks.


Perform additional duties as assigned.



 


Education & Experience Requirements:



Bachelor’s degree preferred or equivalent combination of education and relevant work experience.


Minimum 1 year of experience in dental office management, managed healthcare, sales, and/or customer service.


Prior experience in a Dental PPO or DHMO environment highly preferred.




Key Skills & Knowledge:



Strong customer service, organizational, and prioritization skills.


Excellent attention to detail and ability to manage time and meet deadlines independently.


Proficiency with Microsoft Office Suite (especially Outlook, Excel, Word).


Analytical thinking and problem-solving skills.


Familiarity with dental terminology, credentialing, and provider contracting processes is a plus.


Ability to coordinate schedules and facilitate meetings.


Strong verbal and written communication skills.



 

 

Why Join Us



Purpose-driven mission: Be part of a team making a real impact on healthcare accessibility and innovation.


High-impact role: Influence enterprise-wide architecture strategy and drive modernization initiatives.


Collaborative culture: Work with passionate, cross-functional teams in an agile, forward-thinking environment.


Growth opportunity: Shape your career in a growing organization that values innovation, continuous learning, and thought leadership.


Flexible workplace: Enjoy the benefits of a remote-first company that values work-life balance and employee well-being.


Location

Our employees are distributed in office locations in multiple markets across the United States. We are unable to hire or allow employees to work outside of the United States.

What Liberty Offers

Happy, healthy employees enhance our ability to assist our members and contribute more actively to their communities. That’s why Liberty offers competitive and attractive benefit packages for our employees. We strive to care for employees in ways that promote wellness and productivity.

Our first-class benefits package supports employees and their dependents with:

Competitive pay structure and savings options to help you reach your financial goals.


Excellent 401(k) retirement benefits, including employer match, Roth IRA options, immediate vesting during the Safe Harbor period, and access to professional financial advice through Financial Engines.


Affordable medical insurance, with low-cost premiums for employee-only coverage. Liberty subsidizes the cost for eligible dependents enrolled in the plan.


100% employer-paid dental coverage for employees and eligible dependents.


Vision insurance with low-cost premiums for employee-only coverage and dependents.


Company-paid basic life and AD&D insurance, equal to one times your base salary, with options to purchase additional supplemental coverage.


Flexible Spending Accounts for healthcare and dependent care expenses.


Voluntary benefit programs, including accident, critical illness, and hospital indemnity insurance.


Long-term disability coverage.


Expansive wellness programs, including company-wide wellness challenges, BurnAlong memberships, and gym discounts.


Employee Assistance Program (