Vehicle Maintenance Program Manager

Who we are

Gatik, the leader in autonomous middle-mile logistics, is revolutionizing the B2B supply chain with its autonomous transportation-as-a-service (ATaaS) solution and prioritizing safe, consistent deliveries while streamlining freight movement by reducing congestion. The company focuses on short-haul, B2B logistics for Fortune 500 retailers and in 2021 launched the world’s first fully driverless commercial transportation service with Walmart. Gatik's Class 3-7 autonomous trucks are commercially deployed across major markets, including Texas, Arkansas, and Ontario, Canada, driving innovation in freight transportation. 

The company's proprietary Level 4 autonomous technology, Gatik Carrier™, is custom-built to transport freight safely and efficiently between pick-up and drop-off locations on the middle mile. With robust capabilities in both highway and urban environments, Gatik Carrier™ serves as an all-encompassing solution that integrates advanced software and hardware powering the fleet, facilitating effortless integration into customers' logistics operations. 

About the role

Gatik is seeking a Vehicle Maintenance Program Manager to lead and scale our North American fleet maintenance program. In this strategic and hands-on role, you will oversee all aspects of vehicle service and maintenance across our U.S. and Canadian operations, including internal teams, vendor relationships, preventive maintenance execution, compliance, and digital fleet management systems.

You’ll play a critical role in ensuring the uptime, safety, and reliability of our Class 3-7 autonomous fleet, while continuously improving processes and integrating new technologies. The ideal candidate is equal parts technician, operator, and systems thinker - comfortable managing day-to-day service as well as long-term program development.

This is a full-time, onsite role based in Mountain View, CA, and requires occasional travel to support teams in Texas, Arkansas, Arizona, Nebraska, and Ontario, Canada.

What you'll do

• Own and operate the end-to-end vehicle maintenance program for Gatik’s North American fleet.
• Oversee preventive maintenance schedules, unscheduled repairs, and service records for all fleet vehicles.
• Manage relationships with third-party service providers, OEMs, and mobile maintenance vendors.
• Ensure fleet compliance with DOT and CMV regulations, including scheduled inspections and documentation.
• Leverage and optimize tools such as Fleetio, Samsara, and internal tracking systems for maintenance workflows, fault reporting, and uptime monitoring.
• Establish and enforce standard operating procedures across maintenance teams and partner shops.
• Monitor fleet health metrics and generate reports on maintenance performance, cost, downtime, and risk.
• Partner with Engineering and Field Operations to support vehicle upgrades, retrofits, and field deployments.
• Support hands-on work when necessary - including diagnostics, inspections, and component replacement - especially during escalation or high-priority events.
• Identify opportunities for cost savings, workflow automation, and vendor performance improvement.
• Serve as an escalation point for off-hours or regional service issues as needed.

What we're looking for

• 5+ years of experience in fleet maintenance, vehicle service operations, or a similar role.
• Proven success managing maintenance programs for medium-duty commercial fleets across multiple locations.
• Certified and qualified to perform DOT inspections per FMCSA regulations (or strong familiarity with DOT/CMV compliance).
• Familiarity with diesel systems, reefer units (e.g., Thermo King), CAN bus diagnostics, and vehicle sensors.
• Experience implementing and managing tools such as Fleetio, Samsara, Geotab, or equivalent fleet management platforms.
• Excellent vendor management and negotiation skills; able to hold service partners to high standards.
• Technically proficient and confident, participating in maintenance planning and field diagnostics.
• Organized, analytical, and proactive - strong problem-solver with a data-informed mindset.
• Valid driver’s license and ability to travel to support other Gatik locations in North America.
• Trade school certification or equivalent hands-on technical experience is a plus.
• Strong written and verbal communication skills; able to coll