Systems Support Coordinator-Senior Level

Classification: Contract to Hire
Contract Length: 7-months

Position Summary

The HCA ITG Capital Deployment team manages the Corporation’s Capital Expenditures for expansions, renovations and new builds. The department is expected to perform at a very high level, our culture has evolved commensurate with the expectations. The outside world of salesforce is constantly drawn to our volumes; we need a very polished professional serving as an ambassador for the department.

The Sr. Coordinator position works specifically on Capital Deployment projects as assigned, assisting the AVP and Department Manager; as well as aiding the ITG and Unified Communications Managers in oversight of corporate construction projects. The department is raising expectations around the levels of discipline we impart. We are in the midst of significant change and there is great emphasis on upskilling the team. This position has increased management responsibilities with Capital Deployment ITG Projects to include expanded contact with Facility administration, Division administration, Vendors, and levels of the enterprise.

The ITG team works in cadence with the Corporate Capital Deployment process and has a dotted reporting line as is required.

Responsibilities

• Trains new Coordinators on all aspects/duties of the position
• Trains new IT & UC Mangers on procurement policies and procedures
• Assist freshman Coordinators with troubleshooting orders, shipments, and Invoicing
• Updates Depreciation Coding scripts
• Coordinate vendor price updates requests to vendors
• Oversees facilitation of Coordinator’s monthly newsletter
• Keeps Department Manager apprised of any changes to Coordinator’s policies and procedures
• Work with the IT & UC Managers to manage the facility and vendors expectations to control projects
• Coordinates delivery of budget information and electronic drawings to the ITG Directors for budget discussions
• Maintains a list of all Capital Deployment ITG and Unified Communications (UC) projects by name and number.
• Liaison between Corporate Capital Deployment ITG and UC Managers and Facilities, Divisions, and vendors
• Serves as Department Manager’s and IT & UC Manager’s liaison during out of contact situations- cover all aspects of purchasing, shipping, fielding questions/issues, and troubleshooting
• Work closely with Security Camera Installation Vendor – maintain SOWs, coordinate upcoming installation projects, furnish equipment orders, and provide tracking assistance
• Continuous communication with Deployment Vendors – provides Equipment Summaries on all projects with items shipping to warehouses to aid deployment team in tracking and receiving needs, and keep abreast of deployment schedules to ensure items arrive at warehouse for timely deployment
• Exclusively works with all Vendors to coordinate mass PO Changes when needed due to P/N and/or price changes
• Attend monthly conference calls & meetings with camera/server/network/wireless equipment vendor – produce and provide monthly/quarterly predictions for cameras and servers
• Work with all major vendors to create a spreadsheet of all equipment by type, including specifications needed by the Architects and General Managers.
• Attend meetings with all vendors to maintain knowledge of equipment, lead times, end of life schedules, and any changes to Invoicing processes
• Complete Notification of Capital Change (NOCC) to transfer dollars to the facilities, between projects, between Corporate Departments, or return funds to CAMS
• Maintain the Equipment Management System (EM) database – link with eBuilder - add new items and pricing to working equipment list, create Owner Furnished Equipment (OFE) documents, maintain Item Master
• Work closely with Accounts Payable – approve release of payment for service-oriented Invoices; assists with getting receiving completed; work on closing POs; liaison between vendors and AP on payment status updates/tax requirements
• Advises new facility Supply Chain staff on Corporate receiving policy and obtaining system receiving capabilities
• Work closely with Corporate Procurement Department – communicate changes to requisition coding; PO change orders; vendor billing processes; upcoming IT/UC equipment additions and/or changes
• Assist in resolving Invoice discrepancies – works with vendors, A/P, Procurement, Facilities, and Project Managers to research and resolve Invoice discrepancies
• New Vendor Set-up – work with vendors to obtain information needed to complete a Remedy ticket requesting a new vendor be set-up in Lawson
• Follow up on outstanding receiving needs with