Sr. Backend Software Engineer, DentaQuest

Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide.

Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.  

DentaQuest manages dental and vision benefits for more than 33 million Americans. Our outcomes-based, cost-effective solutions are designed for Medicaid and CHIP, Medicare Advantage, small and large businesses, and individuals. With a focus on prevention and value, we aim to make quality care accessible to improve the oral health of all.

Job Description:

Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work.

The Opportunity:

The Sr. Software engineer maintains  IT objectives by supporting business processes, systems and clients specifically mobile technologies and applications, carries out these responsibilities by providing information technology (IT) solutions

How you will contribute:  

• Analyzes and evaluates business requirements by working with clients and management. Provides recommendations on the nature, scope and complexity of solutions

• Document the functional and technical specifications and project plans for proposed solutions to business requirements of moderate to high complexity.  Develops (codes), tests, documents, educates and supports subsequent software solutions

• Develops and implements project plans, including resources, tasks, time frames and deliverables for moderate to complex projects.  Monitors projects and advises members on how to resolve technical problems

• Assists in training initiatives by occasionally providing direction to peers and less experienced staff.  May assign work to less experienced staff and review their work

• Supports existing applications, monitors systems performance and work based on the impact to the business.  May coordinate cross-functional IT departments to resolve issues

• Uses troubleshooting skills to identify, research and propose solutions to problems and accommodate necessary changes or corrective action, as needed

• Recommends standards, procedures and process improvements appropriate to own work

• May present work to team members, clients and management

• Other duties as assigned.

 What you will bring with you:  

• Bachelor’s or Master’s degree in computer science or related field.

• 7+ years of total experience of developing API’s for mobile applications .NET (C#) and Python, Java.

• Deep understanding of Azure and AWS, with experience in designing cloud-native applications using serverless and containerized architectures.

• Extensive experience with BFF design patterns, API Gateway, and middleware solutions.

• Strong experience with authentication and security using Okta, OAuth2, OpenID Connect, and JWT.

• Demonstrates sound technical skills with a strong working knowledge of the client’s business in order to effectively translate business needs to IT solutions

• Strong knowledge of DevOps, CI/CD, containerization (Docker, Kubernetes), and infrastructure as code (Terraform, ARM templates).

• Extensive experience with some of the following monitoring and alerting tools (ELK, Datadog, Dynatrace, Splunk)

• Fast learner who adapts quickly to changing business needs and evolving technology landscapes

• Experience working in agile development environments, leading technical discussions, and mentoring junior engineers.

• Extensive knowledge of building REST and GraphQL APIs

• Effective oral and written communication skills

• Required to attend additional training as requested/deemed necessary

Salary:

Salary Range: $98,400 - $147,600

At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we st