Director of Strategy and Outcomes

Description

Heritage Health is hiring a full-time (1.0 FTE) Director of Strategy and Outcomes to join our team in Coeur d’Alene, Idaho. We're looking for a dynamic and strategic leader to guide organizational performance through the development and execution of key initiatives.

Why You Should Join our Dynamic Healthcare Team:

Passionate Purpose: We're committed to enhancing lives, every day. 

Unmatched Support: We are committed to a fun and supportive team environment.

Balanced Lifestyle: No weekends or holidays, ensuring a healthy work-life balance.

Collaborative Care: Work with a dedicated team to provide the best patient outcomes in the right settings.

Exceptional Rewards: Competitive pay, and benefits

Benefits: 

Health Insurance: 100% employer-paid employee coverage for medical, dental, and vision plans for full-time employees.

Life Insurance: Employer-paid for 1x annual salary (optional coverage available for additional cost). 

Disability Insurance: Short-term disability insurance based on age & salary. 100% employer-paid long-term disability insurance.

Retirement: 403 (b) plan: Heritage Health matches up to 4% of employee contributions. 

Paid Time Off Benefits: 120 hours Paid Time Off (PTO) in your first year, 56 hours Extended Illness Bank (EIB) in your first year, 8 paid holidays for full-time employees, amounts are pro-rated for part-time employees who are .5 FTE or higher. 

Employee Assistance Program (EAP): Enjoy free telehealth visits for healthcare, counseling, and health and wellness coaching for all employees and their immediate household members.   

Summary:

In this role the Director of Strategy and Outcomes provides leadership and coordination for strategic initiatives, project management, contract oversight, grant administration, and business intelligence (BI). This role helps ensure alignment with organizational goals and fosters a culture of data-informed performance and continuous improvement. The ideal candidate will have strong analytical skills, experience with data visualization tools (e.g., Power BI, Tableau), and a demonstrated ability to support cross-functional collaboration.

Requirements

• Bachelor's degree in healthcare administration, business, public health, or a related field; Master's degree preferred 
• Five (5) or more years of experience in project management, strategic operations, grants, or business intelligence 
• Experience in a Federally Qualified Health Center (FQHC) or community health setting preferred 
• PMP certification preferred 
• Proficiency with BI tools such as Power BI, Tableau, or equivalent 

Your Essential Duties:

Strategic and Project Management 

• Coordinate and monitor key projects that support organizational strategy 
• Track and report on initiative status, risks, timelines, and resource needs 
• Support teams in applying project management tools and best practices 

Grant and Contract Oversight 

• Manage the lifecycle of grants from application through reporting 
• Monitor grant compliance and performance measures 
• Track and maintain organizational contracts and agreements 
• Coordinate with internal departments to ensure timely renewals and compliance 

Business Intelligence and Outcomes 

• Lead efforts to develop dashboards and tools that monitor performance across departments 
• Work with leaders to identify meaningful metrics and data needs 
• Present performance insights in accessible formats for internal and external stakeholders 

Collaboration and Continuous Improvement 

• Support departments in aligning goals and operations with strategic outcomes 
• Provide coaching and support for project and data-related efforts 
• Contribute to a culture of continuous improvement and learning 

Other Responsibilities 

• Participate in committees, task forces, and organizational initiatives 
• Represent the Strategy team in meetings as needed 
• Support the mission, vision, and values of the organization 

Your Essential Leadership Duties:

• Fosters a person-centered environment and culture to meet the organization’s mission, vision, and values. 
• Accountable for fostering an environment and culture that focuses on fulfilling the organization’s mission, vision, and values through collab