Associate Director, Accounts Receivable

Who we are

Together, we’re on a mission to make good health more affordable and accessible, to help millions around the world enjoy healthier lives. It’s a mission that bonds our people across nearly 60 countries and a rich, diverse variety of nationalities and backgrounds. Working here means working with the world’s leading manufacturer of generic medicines, and the proud producer of many of the products on the World Health Organization’s Essential Medicines List. Today, at least 200 million people around the world take one of our medicines every single day. An amazing number, but we’re always looking for new ways to continue making a difference, and new people to make a difference with.

Established in 1992, Anda Inc. is an independent wholly owned subsidiary of Teva Pharmaceutical Industries Ltd., and is one of the leading pharmaceutical distributors within the United States, Puerto Rico and the U.S. Virgin Islands. We provide distribution services to customers that span across all trade classes within the healthcare supply chain. Our portfolio of products includes generic, brand and specialty pharmaceuticals, injectables, vaccines/biologicals, diagnostic tests, medical & surgical supplies, OTC products, vitamins & nutritional supplements as well as Rx and OTC pet medications. At Anda we are committed to provide our customers with the reliable and trusted service needed to support their businesses and most importantly, the needs of their patients.  Our team operates with an unmatched sense of urgency and we pride ourselves in our willingness and ability to do what it takes to get our customers what they need, when they need it.

The opportunity

The position is responsible for managing the administration and monitoring of our credit risk exposure and to govern the performance of the Credit & Collections staff. This position will work closely with IT, Sales, and customers and will directly report to the Director, Accounting. This position will provide direction and leadership for approximately 15 exempt/non-exempt Credit & Governance employees. The Associate Director is accountable for building teams and relationships that will foster a high performance environment and establish associate recognition programs that build morale and drive performance.

How you’ll spend your day

ESSENTIAL AREAS OF RESPONSIBILITY 

• Accountable for the administration of granting credit, determining credit levels along with supporting documentation, and monitoring credit risk exposure through an extensive periodic review process.
• Developing, monitoring, and presentation of key performance indicators that will assist with forecasting of bad debt exposure, DSO, and the annual budgeting to attain financial objectives.
• Assist the Director of Accounting in implementing strategic initiatives for cost reduction, process improvement, revenue growth, strategy diversification, and resource alignment.
• Work closely with Sales and cross functional teams to support growth while mitigating risk; communication of financial concerns and/ or other operational issues is vital to ensure alignment on the approach with the customer/business.
• Create a culture of performance excellence for the ~ 15 team members. 
• Manage the credit approval process & risk management 
• Monitor changes in economic, industry and customer conditions and maintain communication with various business units to evaluate potential changes to customers' credit worthiness (risk tolerance) and credit limits.
• Analyze key drivers and metrics vs. historical performance and projected goals to ensure efficiency of credit, collections, and cash application through KPI reporting through operational governance.
• Assist the Director of Accounting in implementing Accounting Policies and Standard Operating Procedures to support business needs in the billing, credit, collections and cash application areas.
• Interaction with external customers, managers and business owners to resolve billing issues and customer service complaints. Some interactions may involve controversial situations i.e. held orders, customer disputes, and proper payment allocation.
• Set goals and objectives, apply clear/consistent performance standards, motivate, challenge, and develop employees, delegate effectively, provide feedback and coaching, reward contributions, manage collaboratively.

Your experience and qualifications

Education & Experience:

• Bachelor’s degree required
• Minimum of 6 years progressively responsible related experience 
• At least 2 years of experience at a managerial level, preferably in the pharmaceutical industry

Skills/Knowledge/Abilities:

• Strong understanding of Order to Cash processes and best practices.
•  Planning, implementing goals, objectives