Staff Technical Program Manager, Hardware Infrastructure

Job Description

Sponsorship: GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.

Work Arrangement: This role is categorized as hybrid. This means the successful candidate is expected to report to the office three times per week or other frequency dictated by the business.

The Role

GM’s Infrastructure Engineering organization seeks a Technical Program Manager (TPM) to lead the strategy, planning, reporting, and execution of GM’s hardware validation and test infrastructure across labs and field deployments. 

In this role, you will partner with engineering, manufacturing, product, and program to ensure our Hardware-in-the-Loop (HIL), calibration, reliability, and environmental testing capabilities scale with GM’s vehicle program needs and deliver reliable, high-quality results on time. 

What you’ll be doing: 

• Drive the end-to-end hardware infrastructure roadmap for lab and field test platforms; align milestones across stakeholders to meet vehicle program gates and readiness targets. 

• Own program planning, dependency mapping, critical-path analysis, and risk management for lab/bench infrastructure; maintain a visible RAID log (risks, assumptions, issues, dependencies) with clear owners, due dates, and mitigation plans. 

• Partner with cross-functional leads to define scope, objectives, milestones, deliverables, and measurable success metrics for ongoing and future hardware infrastructure initiatives. 

• Run program execution reviews with transparent progress reporting to leadership and stakeholders; surface status, risks, decisions, and financials with crisp narratives and data. 

• Coordinate site readiness and lab enablement: safety practices, facilities work orders, power/cooling, racking, network, access control, and inventory/asset management. 

• Lead vendor selection and performance management; negotiate schedules, SLAs, and deliverables; ensure incoming quality, qualification, and documentation requirements are met. 

• Define traceable requirements for test benches and fixtures; translate engineering needs into scalable, serviceable, and compliant solutions with clear acceptance criteria. 

• Implement observability and reporting: build dashboards for readiness, capacity, throughput, reliability, and incident metrics; drive continuous improvement through postmortems and root-cause analysis. 

• Champion best practices for change control, configuration management, versioning, and test repeatability across labs and field deployments. 

Your Skills & Abilities (Required Qualifications)

• 8+ years in hardware or software engineering organizations, with substantial exposure to validation/test environments and infrastructure at scale.

• Several years as a Technical Program Manager or comparable role delivering complex, cross-functional programs end-to-end in highly technical domains.

• Proven experience orchestrating structured planning cycles (quarterly, H1/H2) and operating reviews in large engineering organizations.

• Strong understanding of HIL systems, data acquisition, instrumentation, calibration workflows, test automation, and lab operations.

• Demonstrated ability to conduct critical-path analysis, tradeoff discussions, and executive-ready program communications.

• Exceptional organizational, analytical, and problem-solving skills; comfortable with ambiguity and fast-changing priorities.

• Excellent interpersonal and communication skills, including the ability to influence without direct authority and build trust across diverse teams.

• Fluency with modern development and validation toolchains (e.g., CI/CD for test automation, issue tracking, requirements and change management, telemetry/observability tooling).

What Will Give You A Competitive Edge (Preferred Qualifications)

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