Business Analyst 3

Posting number: CS-2026-53258-01053

Department: Department of Transportation

Division: TR Prgm Mgmt Off

Job classification: Business Analyst 3

Posting type: SCSC E&T Vacancy

Categories: IT and Computers, Transportation, Management, Project Management, Statistics/Mathematics, Business, Office and Administrative Support

Summary

Move your career forward as a Business Analyst 3 with the Pennsylvania Department of Transportation. This role places you at the center of efforts to improve and support vital technology used across the state. Your skills will help advance important systems that impact customers, partners, and staff every day. This is a chance to contribute to meaningful progress in a supportive and mission-driven environment.

Examples of duties

This position leads advanced analytical and technical work that supports major Driver and Vehicle Services systems used throughout the Commonwealth. The role ensures that complex applications stay effective, reliable, and aligned with changing needs. As a Business Analyst 3, you will perform the following duties:

• Lead System Support: Provide direction for technical and analytical functions that support complex automated systems
• Apply SDLC Methods: Use structured development practices to guide efficient and effective system changes
• Coordinate Teams: Oversee work performed by staff and project teams responsible for many applications and interfaces
• Guide Enhancements: Organize requirement gathering and planning efforts to support system updates and improvements
• Communicate Progress: Share updates with leadership and report issues that affect schedules or outcomes
• Resolve Issues: Review problems, determine options for solutions, and assist users when application issues occur

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.
• May be required to work when a full-day and/or partial-day office closing is authorized. To include but not limited to: early dismissals for inclement weather; the day before holidays; special holiday closings.
• Telework: You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Qualifications

Minimum Experience and Training Requirements:

• One year as a Business Analyst 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Six years of business process analysis experience; or
• Two years of business process analysis experience and a bachelor’s degree; or
• An equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Legal Requirements:

• This position requires the selected candidate to undergo and pass a Fingerprint and Name-Based Criminal History Check prior to employment.