State Director - Government Markets

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

The State Director combines responsibilities of people management and plan relationship management. The State Director will manage a Retirement Plan Advisor team that is focused on helping government employees prepare for a successful retirement by helping them to replace the income they earned while working. The State Director also serves as the primary relationship manager overseeing Government 457(b) plans in their territory.

This State Director will work with public employees in Maryland and must be based in the territory with ability to travel within the territory.

What you will do

• Drive Product Adoption & Client Engagement

Maximize use of Empower products and services—including Advisory Services—by fostering strong relationships and promoting tailored retirement strategies to meet client needs

• Lead and Develop a High-Performing Team

Develop a supportive, inclusive environment that emphasizes autonomy, accountability, coaching, and collaboration

Perform managerial responsibilities including training, feedback, and team development

Provide oversight of the associates and of an external third-party retirement education provider

• Deliver Strategic Plan Management and Execution

Manage and deepen relationships with clients by conducting regular reviews, collaborating with internal experts, and addressing plan design, funding, compliance, and industry trends

• Support Business Growth and Retention

Drive plan persistency, increase participant enrollment and contributions, and expand into new political subdivisions, while identifying key performance indicators and risk mitigation opportunities

• Ensure Operational Excellence

Uphold service model standards, ensure regulatory compliance, and coordinate with internal shared services to meet contractual obligations and optimize client outcomes

• Communicate Empower’s Value Proposition

Clearly articulate Empower’s unique offerings and service model, solve complex problems creatively, and effectively convey ideas in a compelling and professional manner

What you will bring

• Bachelor’s degree in business or related field preferred

• 5 years' experience in the retirement services industry

• Demonstrated experience in identifying solutions and resolution to issues and plan design matters

• Effective time management

• Strong project management skills

• Critical thinking and decision making

• Customer-centric orientation

• FINRA Series 6, 26 63 and 65 registrations and applicable insurance licenses required within established timelines

• FINRA fingerprinting required upon hire

What will set you apart

• 2 years' experience working with leaders and key clients

• 3 years’ previous management experience

• Prior experience with retirement plan administration

• Ability to diplomatically persuade and influence others and navigate potential objections on complex issues/ideas/theories

• An understanding of management, training, coaching & leadership principles

***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.***

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What we offer you

We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance.

• Medical, dental, vision and life insurance
• Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
• Tuition reimbursement up to $5,250/year
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