Enterprise Compliance Associate- EDD

Financial Crimes Compliance Associate - EDD
This job supports TIAA's Financial Crimes Compliance (FCC) program to ensure that organizational functions are in compliance with all relevant laws, regulations, and policies and to prevent illegal, unethical, or improper business practices within the organization. Working under general supervision, this job supports the team responsible for performing Enhanced Due Diligence reviews of High-Risk and Very High-Risk Customers for TIAA. The reviews are driven by our Customer Risk Score Methodology which focuses on associated activity, negative news, PEP affiliation, location, citizenship, occupation, and transactional activity. These reviews include initial review and subsequent annual periodic reviews which result in the identification of any AML/BSA risks or other nefarious activity concerns.

Key Responsibilities and Duties

• Conducts in depth research utilizing available tools, systems, and the internet, consistent with the resolution of reviews.
• Assesses client profile data and transactions to ensure customer risk level is correctly aligned, confirm transactional activity is expected, and that a good understanding of the customer is achieved.
• Provides documentation in narrative style format within TIAA’s case management system (managed through both manual and automated processes) and prepares reports to management as required.
• Promptly escalates critical or reputational risk matters to the FCC Leadership Team.
• Supports TIAA business partners by responding to escalations and questions and providing guidance and direction in AML and Sanctions matters.
• Assists with audit/compliance testing/regulatory exam management routines.
• Assists with performing QC/QA reviews on high-risk clients, Politically Exposed Persons, individuals/entities associated with high-risk countries, etc.

Educational Requirements

• University (Degree) Preferred

Work Experience

• 2+ Years Required; 3+ Years Preferred

Physical Requirements

• Physical Requirements: Sedentary Work

Career Level
6IC

REQUIRED:

• 2+ years of financial crimes experience within the financial services industry (e.g. fraud, AML, KYC, or operational risk)

PREFERRED:

• 3+ years of financial crimes experience within the financial services industry (e.g. fraud, AML, KYC, or operational risk)

• BS/BA Degree

• Certified Anti Money Laundering Specialist (CAMS) or Certified Fraud Examiner (CFE)

• Has solid written communication skills and can summarize facts in a detailed concise manner following internal operating procedures

• Solid Analytical skills with the ability to identify anomalies

• Exhibit an ability to balance multiple, changing priorities in a dynamic and fast-moving working environment

• Strong interpersonal and relationship skills

Related Skills

Adaptability, Automation, Business Acumen, Compliance Program Management, Critical Thinking, Detail-Oriented, Due Diligence, Influence, Innovation, Relationship Management, Risk Monitoring, Strategic Thinking

Anticipated Posting End Date:

2025-11-01

Base Pay Range: $64,000/yr - $77,600/yr

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location.  In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans). 

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Company Overview

Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today weʼre a market-leading retirement company fueled by world-class asset management. But weʼre not just another legacy financial services firm. Weʼre fighting harder than ever before for our clients and the many Americans who need us.

Our Culture of Impact

At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are gu