Associate, Client Operations

Job Description:

The Associate, Business Ops assists in the implementing and maintaining of media campaigns and financial stewardship across multiple channels.   As an entry level position, the Associate position represents the start of a media career and is supervised by a Sr. Associate.   

This position is essential in the day-to-day tactical and billing management of campaigns and requires an individual that works well in a team-based, fast paced, detail-oriented environment.   While prior knowledge of/work experience in Media is not required, the successful Associate is resourceful and demonstrates the initiative to participate in advanced projects. 

The Associate position is training-intensive.  Aptitude and eagerness for learning new skills (both technical and organic) and procedures is essential.  The Associate is expected to be an active participant, increasing participation over time in the position.  The Associate is also encouraged to contribute ideas and insights that will benefit our clients. 

As part of the Business Operations team, the Associate is to steward the operations process across all channels and works very closely with assigned Business Operations Sr. Associate, client in-house team, Finance Operations, and other teams when applicable 

KEY AREAS OF RESPONSIBILITY 

Business Operations and Media Execution: 

• Works with Business Ops Associate team to manage all updates to budgets, flighting and other campaign revisions as received by client  

• Assists Sr. Associates in monthly campaign actualizations and billing reconciliation process 

• Understands intricacies of various ad-serving partners  

• Maintains internally used tracking documentation 

• Works with Digital Media Tech team to ensure flawless implementation of tagging and trafficking requirements as necessitated by the campaign 

• Understands general activation capabilities of all available media tactics