Learning & Development Manager

We'd love to hear from you if you like:

• Making a big impact with a Forbes Top Startup Employer

• Working directly with our founders and seasoned leaders who have scaled companies like Robinhood, Amazon, LinkedIn, Wayfair, SoFi, Microsoft, etc.

• Scaling a company that has traction (40X revenue growth in 4 years | #1 rated app in the insurance comparison category)

• Solving complex problems in a huge market ($2T market size)

About the opportunity:

We are on a mission to disrupt the car ownership experience and help people who rely on their vehicles everyday save time and money on one of their most expensive, time-consuming and high-maintenance assets. Simplifying and democratizing car ownership and creating a world class experience is what drives every decision we make as a company. Since launching our mobile app in 2019, we have amassed over 4M customers, and expanded beyond insurance shopping to refinancing, safety and repairs.

Over the past year, we have invested heavily in our employee resources to support each of our team members' unique journeys as we continued to scale our company. We are looking for a dedicated Learning and Development Manager to help continue building on our culture of excellence and support our employees' careers throughout their life cycle. As our founding L&D expert, you will work closely with senior leaders and department heads to build out a robust L&D function, curate technical content, and design and implement new hire and continuous training programs across our entire organization. Reporting to our Director of People Operations, you will be the go-to person for all professional development discussions and resources, own our suite of L&D initiatives end-to-end, and ensure that all employees receive necessary training and development opportunities to excel in their roles, and that our team members never stop learning and growing. If you're looking for an opportunity to make a meaningful impact with a passionate and motivated team, we'd love to hear from you!

How you will make an impact:

• Collaborate with key stakeholders to design and administer a comprehensive onboarding program for new hires

• Identify organization-wide skills gaps, create customized business and technical training programs to close specific gaps within each business unit (e.g. curricula and courseware, training guides, performance support materials, and reference documents)

• Design, develop, and deploy learning solutions including participant manuals, leader guides, job aids, online content, and procedure manuals 

• Partner with management, performance consultants, and subject matter experts, and measure and evaluate the effectiveness of training efforts, transfer of learning, and impact of learning on business results

• Manage instructional design resources and vendors to support the delivery of business unit learning solutions

• Review and analyze job descriptions and career path models to identify areas of opportunity within performance development across the organization

• Leverage multiple modalities and the 70-20-10 golden learning source ratio to ensure our team members receive effective training and development that directly influences their career growth at Jerry

• Facilitate workshops for all levels of the company, including, management, individual contributors and insurance agents

Who you are:

• Strong business acumen to support a high performance work environment

• Solutions-driven with an analytical approach to problem-solving

• Highly adaptable and will thrive in a rapidly changing, ambiguous startup environment

• Exceptional coaching skills, excellent communication skills, and planning/project management skills are also essential

Ideal background:

• Bachelor's degree in Instructional Design or related (e.g. Technical Writing, Educational Psychology, etc.)

• Master's degree in Organizational Development, Instructional Design, Training and Development or related strongly preferred

• 5+ years of L&D experience in tech or startup environment

• Proven track record in designing and implementing successful, customized learning and development programs for different departments/teams

• Strong understanding of adult learning principles and instructional design methodologies

• Experience building and scaling processes and systems at a fast-growing company

• Experience working with e-learning platforms and practices 

Jerry is proud to be an Equal Employment Opportunity employer. We