Wet 'n Wild - Park Housekeeping Team Member

Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states.

Palace Entertainment owns and operates some of the country’s largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America’s Oldest Amusement Park, Lake Compounce, the world’s first ever Cartoon Network Hotel, Best Family Theme Park Dutch Wonderland and a variety of other family-friendly parks and campgrounds throughout the United States.

Palace Entertainment is a subsidiary of Parques Reunidos, one of the leading global operators, with more than 60 different assets (theme parks, zoos and marine parks, water parks and other attractions), spread out over various countries across Europe, North America, the Middle East and Australia.

Do you love working and engaging with people? Do you have an eye for detail and take pride in your ability to tidy up a space? If so, our Park Housekeeping position might be the perfect fit for you! This role is perfect for someone who enjoys interacting with others and providing exceptional customer service. The ideal candidate should be happy to be constantly moving and readily seeking out the next task.

Working as a Park Housekeeping Team Member is a great way to gain valuable customer service, decision-making, and problem-solving skills. Take the first step toward a long and rewarding career by becoming a respected member of our team. Apply today for your chance to get paid, earn resume-enhancing experience, and create unforgettable memories!

We are currently looking for a:

 

Wet 'n Wild - Park Housekeeping Team Member

Roles & Responsibilities:

 

Roles & Responsibilities:

• Responsible for the cleaning and general maintenance of park restrooms, office spaces, and other assigned indoor and outdoor areas of the park.
• Provide exceptional guest service by assisting guests with their questions or issues
• Clean and disinfect public and office areas on a scheduled rotating basis.
• Respond to emergency clean-up situations, as needed
• Perform maintenance and upkeep for all restroom facilities.
• Clean and sanitize all toilets, sinks, and counters
• Remove trash from all receptacles
• Clean and polish surfaces, windows and furniture to ensure these surfaces remain free or dirt or residue.
• Vacuum, mop, and/or sweep the floors, as needed
• Monitor and immediately escalate any damages or safety hazards to maintenance or leadership
• Maintain a safe, clean, and organized work environment
• Maintain records of all work completed and safety inspections.
• Inspect equipment to ensure conformance with operational standards.
• Monitor and stock cleaning supplies, tools, and chemicals.
• All other duties assigned by leadership

Education and Experience:

• No educational requirements needed
• No previous experience is required for this role

Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.

Requirements: 

• Must be at least 16 years of age to comply with North Carolina Child Labor Laws
• Ability to work flexible schedule, including evenings, weekends, and holidays
• Ability to work at the park during non-operating hours, including late evenings or the hours prior to the park opening each day.
• Must have reliable transportation to and from work for your scheduled shift
• Ability to comply with all uniform policies
• Must possess a strong attention to detail, to quickly notice objects and areas around the property that require attention.
• Ability to make safety a priority and use the proper PPE when utilizing certain types of equipment or working in certain areas
• Must be able to safely and expertly operate a variety of cleaning tools and ladders
• Must display a positive attitude, eagerness to learn, and professional image in compliance with all park guidelines
• Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
• Ability to follow direction, multi-task, and work as part of a team as well as independently

Physical Requirements:

• Ability to stand, walk, stoop, twist, kneel, bend, or squat for long periods of time
• Ability to remain on feet for majority of the workday
• Ability to work in non-conventional areas of the property, including working outside, on scaffolds, or on ladders

• Ability to carry, push, pull, lif