Senior Product Development & Support Specialist

<p><b><span><span><span><span>As a global leader in facilities services we connect people and places to make the world work better. Whether directly or indirectly, you’ll play a vital role in supporting our placemakers in delivering exceptional workplace experiences for our customers. Together, we make space for people and businesses to thrive.</span></span></span></span></b></p> <p> </p> <p><span><span><span><b><span><span>Location: Warsaw</span></span></b></span></span></span></p> <p><span><span><span><b><span><span>Language: English</span></span></b></span></span></span></p> <p> </p> <p><span><span><span><span><span><span>We are on a quest to make the world work better, and we want you to be a part of it. Our dynamic Commercial IT team is looking for a new <b><em>Senior Technical Product Owner for SharePoint.</em></b> In this role, you will manage our customer rooms, which are used by some of the world’s biggest banks and life science companies. Currently, we use SharePoint 2019, but we have ambitious plans to move online within the next two years. You will play a crucial part in making this transition a success while also ensuring the current platform runs smoothly alongside our CMX system, Sitecore XM Cloud, which hosts our public and extranet websites.</span></span></span></span></span></span></p> <p> </p> <p><span><span><span><span><span><span>Your journey with us will involve leading projects, maintaining and improving the platform, and providing support. You will add new features as needed and ensure zero downtime. Your natural curiosity about understanding business needs and turning them into tech solutions will be key to your success. Besides being a new role that gives you the unique opportunity to influence how it’s set up and manage, this role will also allow you to grow your technical expertise in SharePoint and other applications that come your way.</span></span></span></span></span></span></p> <p> </p> <p><span><span><span><span><span><span>You will work directly with our dedicated Domain Architect and SharePoint Servicedesk, and you’ll receive support and consulting from other development teams and the business. Together, we will ensure the success of operating SharePoint for our business and customers. You will report to our Head of Commercial IT.</span></span></span></span></span></span></p> <p> </p> <p><span><span><span><span><span><span>At ISS, we believe in growing people in their roles to improve our relationships with both current and new customers. Building strong relationships with platform users to understand the value they seek from the systems is crucial. The diversity of tech at ISS and the journey we are on will give you the opportunity to grow both personally and professionally with us. Join us on this exciting journey and be part of a team that is making a difference!</span></span></span></span></span></span></p> <p> </p> <p><span><span><span><b><u><span><span><span>What will you do:</span></span></span></u></b></span></span></span></p> <ul> <li><span><span><span><span><span>Act as the technical product owner for SharePoint 2019 (and later online).</span></span></span></span></span></li> <li><span><span><span><span><span>Ensure stable operations together with our SDM.</span></span></span></span></span></li> <li><span><span><span><span><span>Provide technical input for planning and running the platform according to the Business and IT Roadmap and strategy, in collaboration with the Domain Architect and IT-owner.</span></span></span></span></span></li> <li><span><span><span><span><span>Ensure quality assurance of code and technical setup with the GIS and infrastructure team.</span></span></span></span></span></li> <li><span><span><span><span><span>Explore Microsoft AI technology to enhance SharePoint capabilities and create value for users.</span></span></span></span></span></li> <li><span><span><span><span><span>Lead SharePoint-related projects with our Domain Architect.</span></span></span></span></span></li> <li><span><span><span><span><span>Collaborate with and mentor new team members, fostering a collaborative and learning environment.</span></span></span></span></span></li> </ul> <h2><b><span><span><span><span><span><u><span><span><span><span>What makes you a great fit:</span></span></span></span></u></span></span></span></span></span></b></h2> <ul> <li><span><span><span><span><span>Passion for Tech and People: You have a genuine passion for both technology and collaborating with people, fostering a great working environment.</span></span></span></span></span></li> <li><span><span><span><span><span>Strong Communication: Excellent communication skills in English, both written and verbal, enabling effective collaboration across teams.</span></span></span></span></span></li> <li><span><span><span><span><span>Solution and Value-Driven: A solution-oriented mindset focused on creating value for users and the business.</span></span></span></span></span></li> <li><span><span><s