Senior Compensation Associate (Hybrid Role)

Job Classification:

Corporate - Human Resources

Prudential has an exciting opportunity for a dynamic, results-oriented individual who is interested in challenging work, the ability to influence change, and contribute to the success of one of the world’s most admired companies. You would be joining a team of customer focused associates who are passionate about servicing Financial Professionals.

The Commission department plays a key role in providing support for various functions and multiple products. The primary job responsibilities consist of processing commission payments in various systems, providing timely responses to inquiries, monitor daily controlled reports and reconciling commission payments for our Financial Professionals.

Our goal is to provide excellent customer service for our Financial Professionals by taking ownership of inquiries and following them through to resolution. This role requires the ability to communicate effectively with internal teams and Financial Professionals regarding commission-related inquiries and issues.

The current employee work arrangement for this position is Hybrid and requires your on-site presence on a reoccurring basis as determined by your business. Your manager will provide additional details relative to the specific number of days you are expected to be on-site.

Qualifications:
• A strong analytical, problem solving and decision-making individual who is mathematically inclined
• Strong verbal and written communication skills
• Works expertly independently and in a team environment
• Enjoys collaborating across teams and functions - has the ability to bring out the best in others!
• Keen problem solver that connects with each customer with compassion and relays a sense of ownership, urgency and responsibility
• Committed to owning customer issues from start to finish
• Enjoys identifying opportunities to enhance or improve processes / procedures
• Proficient in Microsoft Office, including: Word and Excel
• Proficient PC / keyboarding skills with the ability to maneuver between multiple applications while multi-tasking

Hours: Candidate should be able to support core hours for the department as determined

At Prudential, you can:

Take charge of your career. We equip and empower our employees to expand their skills and experience by using powerful learning, gigs, and job opportunities. We offer a suite of services including 1:1 Career advice, on demand resources and networking to propel your career forward.

We’re a global organization, full of outstandingly dedicated people who aren’t afraid to think differently, challenge the status quo and take sensible risks along the way. You will enjoy pushing boundaries as we build innovative technology that helps clients, customers and employees live their best lives. You will have access to leadership and learning opportunities and the resources needed to take your career in any direction. We will help you do your best work, offering flexibility, while delivering on our Purpose.

What we offer you:

• Market competitive base salaries, with a yearly bonus potential at every level
• Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.
• Retirement plans: 401(k) plan with company match (up to 4%)
• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
• Tuition Assistance to help finance traditional college enrollment toward obtaining an approved degree, many accredited certificate programs, and industry designations.

To find out more about our Total Reward package, visit Work Life Balance | Prudential Careers . Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.

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Note: Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $50,000.00 to $74,400.00. Specific pricing for the role may vary within the above range based on many fact