Quality Compliance Manager

A World-Changing Company
Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more.
The Role
Palantir Technologies is seeking a Quality Compliance Manager to support our rapidly growing life sciences business. You will build and improve Palantir’s GxP Quality Management System (QMS) framework.
You will enable Palantir’s QMS to meet regulatory requirements and support change and innovation. You’ll drive improvements to GxP quality systems and processes such as Change Control, Deviation and CAPAs, as well as the tracking/trending/reporting of QMS Metrics. You will work closely with other functional departments within Palantir.
Our ideal candidate is self-motivated and drives change across key areas of the business. You will also need to be innovative, collaborative, and receptive to feedback. The role and its surrounding organization aren't rigidly defined, so it's important that you can navigate an unstructured environment to fulfill critical business initiatives. Being able to develop interpersonal relationships with stakeholders across various teams will be key to being successful in this role. It will entail influencing existing processes by suggesting and driving change to champion QMS first principles.
Ultimately, you will drive the vision and direction of Palantir’s QMS. This is an opportunity to build something that will scale and support Palantir.

Core Responsibilities

• Continue to develop a Palantir-wide QMS that lives under ISO 9001 and drives consolidation of process documentation and promotes process consistency at Palantir.
• Author and ensure implementation of approved procedures across the organization, setup non-conformance and CAPA processes to monitor deviations and management reporting.
• Establish inter-departmental relationships to achieve key results.
• Be the champion and advocate for ingrained QMS across Palantir, work with product development and product reliability teams to implement GxP processes.
• Support life sciences sales cycle, support customer and FDA audits, and complete assessment questionnaires for GxP clients.
• Support Implementation of internal applications/systems supporting QMS processes like Document Management System and Learning Management System.
• Develop a Palantir-wide QMS that lives under 9001 and drives consolidation of process documentation and promotes process consistency at Palantir.

What We Value

• Experience documenting SOPs and coordinating cross-functionally to maintain adherence to documented process.
• Experienced in building and running a Quality Management System and process areas within a QMS (e.g. Doc Control, Training, Supplier Management CAPA, SDLC, Change Management, etc.).
• Thrives in a fluid, dynamic and fast-paced environment, specifically a modern SaaS company.
• Ability to connect and develop positive relationships with employees across cross-functional teams (engineering, compliance, product reliability, product development, among others).
• Experience in demonstrating value proposition of a Quality System to internal stakeholders without experience/buy-in.
• A visionary who has no problem getting their hands dirty and doing the work necessary to create and improve the state of the world.

What We Require

• You have at least 5+ years of relevant work experience.
• Knowledge of FDA and EU regulatory requirements and other guidelines related to GxP activities, including 21 CFR Part 11 / GAMP 5, and supporting CSV work.
• Experience in internal/external/regulatory/customer audits, especially as a SaaS provider.
• Bachelor’s degree in Computer Science, Information Systems, Management Information Systems, or related.


Our benefits aim to promote health and wellbeing across all areas of Palantirians’ lives. We work to continuously improve our offerings and listen to our community as we design and update them. The list below details our available benefits and some of the perks that can be enjoyed as an employee of Palantir Technologies.

Benefits

• Employees (and their families) are eligible to enroll in: medical, dental, and vision insurance, life and disability coverage
• Paid leave for new parents and emergency back-up care for all parents
• Family planning support, including fertility, adoption, and surrogacy assistance
• Stipend to help with expenses that come with a new child
• Commuter benefits
• Unlimited paid time off
• 2 weeks paid time off built into the end of each year
• 12 paid holidays throughout the calendar year
• Generous unlimited sick leave policy
• Em