Demand Planning Sr. Manager, Infrastructure Solutions

POSITION SUMMARY

• Vertiv is seeking a Demand Planning Sr. Manager, Infrastructure Solutions to support a business unit delivering highly engineered infrastructure solutions. You bring deep experience in engineer‑to‑order and configure‑to‑order environments and are fluent in turning RFQs/quotes/opportunities into reliable demand plans. You’ll forecast at a solution level and convert the forecast into necessary Vertiv products and external buyout elements to de‑risk long‑lead components and align supply and capacity to project gates (award → design freeze → FAT → ship/commission).
• As a key member of the Americas Demand Planning team, you will collaborate with Sales, Solutions/Application Engineering, PMO/Project Management, Product Management, Operations, Finance, and Analytics to integrate quantitative and qualitative insights into the plan. Your work directly supports Vertiv’s SIOP (Sales, Inventory & Operations Planning) process and enables execution against our strategic priorities.

What You’ll Do (RESPONSIBILITIES)

• Develop and maintain a rolling 24–36 month conversion‑aware demand plan for engineered solutions, integrating CRM/CPQ pipeline, RFQs/quotes, and awarded projects with probability and stage‑aging.
• Forecast at Vertiv product level (e.g., UPS, CRAC and CRAH units, CDUs, Switchgear, RPP and Busway), translating mix to product families and long‑lead products for capacity and supplier alignment.
• Lead weekly pipeline/forecast reviews with Sales & Solutions Engineering and monthly option‑mix/long‑lead exposure reviews with Operations, PMO, and Supply; facilitate Offer & Demand and SIOP cadences with clear assumptions and risk/mitigation.
• Partner with PMO to synchronize the demand plan with project gates and calendars, surfacing timing risk, capacity impacts, and mitigation paths; provide capacity signals to Supply & Manufacturing.
• Own and improve forecast KPIs (WAPE/MAPE, Bias) and engineered‑solution metrics (quote win‑rate, stage conversion, product‑mix accuracy, long‑lead exposure in days and dollars, adherence to design‑freeze schedules).
• Support NPDI by modeling early demand at attribute level and coordinating phase‑in/phase‑out and obsolescence with Offering/Product Management and Engineering.
• Uphold data integrity across CRM/ERP/APS; codify assumptions; maintain auditable forecast logic; communicate forecast changes and implications to leadership and downstream planning.

What You Bring (QUALIFICATIONS)

• Bachelor’s degree in Supply Chain, Operations, Business, Engineering, or equivalent experience.
• 10-12 years in demand planning for engineered/complex industrial solutions (ETO/CTO) with long‑lead components and multi‑disciplinary projects.
• Demonstrated success forecasting from quote funnels and mapping to configuration options, comfortable with probabilistic methods, scenarios, and sensitivity analysis.
• Advanced analytics (Excel/statistical forecasting); working knowledge of BOMs, option rules, capacity constraints; familiarity with CRM/CPQ, ERP (SAP/Oracle), and APS (Kinaxis RapidResponse, Blue Yonder/JDA, o9) preferred.
• Strong collaboration and facilitation across Sales, Engineering, PMO, Operations, Finance; crisp executive communication and a bias for action.
• Proven ability to work independently, handle complexity, and drive decision-making with minimal supervision.
• Adaptability, flexibility, and a growth mindset—ready to bring external best practices and fresh thinking to Vertiv.

How You’ll Succeed at Vertiv (OUR CULTURE)

Vertiv’s culture is built on our Core Principles—Safety, Integrity, Respect, Teamwork, and Diversity & Inclusion—and brought to life through our Strategic Priorities:

• Customer Focus: You put the customer at the center of every decision, building strong relationships and delivering superior value.
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