Data and Automation Technical Product Owner (Regulatory Consultant)

Job Posting End Date

05-04-2026

Please note the job posting will close on the day before the posting end date.

Job Summary

Join our Data and Automation team within Regulatory to identify and implement best practices in technology solutions. As a Product Owner, you will manage various technology platforms, implement automated solutions, and leverage AI-driven efficiency measures.
We seek a motivated self-starter with strong verbal and written communication skills, problem-solving ability, and data analysis expertise. Candidates should demonstrate a willingness to learn about electric utility regulation and contribute to the enhancement of technology efficiencies within our team.
This role offers a unique opportunity to engage with diverse challenges and build a broad professional network across the organization, contributing to AEP's mission of better serving its customers.

Job Description

What You'll Do:

1.  Product Ownership and Collaboration

• Drive alignment with business goals as the Product Owner for various solutions.
• Optimize solution usage and promote best practices through collaboration with internal customers.
• Lead cross-functional teams to ensure project success and enhance collaboration.
• Leverage Microsoft Power Platform to elevate our business solutions.
• Manage IT-supported solution changes effectively and efficiently.
• Provide user support by addressing inquiries and conducting impactful training sessions.
• Resolve discrepancies in contractor proposals, clarifying program processes and costs.
• Communicate effectively with both technical and non-technical stakeholders.
• Gather business requirements and translate them into actionable technical requirements.

2. Regulatory Systems Management and Support

• Provide ongoing support and best practice guidance for core Regulatory applications.
• Serve as the Regulatory site administrator, overseeing data access and user permissions.
• Monitor support tickets to ensure timely resolution and adherence to SLAs.
• Adapt to a fast-paced environment while maintaining high-quality support.

3. Continuous Improvement and Process Optimization

• Map process flows to identify areas for enhancement.
• Critically evaluate requests to determine effective solutions.
• Collaborate with teams to leverage existing applications and foster interdepartmental cooperation.
• Map process flows to identify areas for enhancement.
• Critically evaluate requests to determine effective solutions.
• Collaborate with teams to leverage existing applications and foster interdepartmental cooperation.

4. Technology Integration and Change Management

• Stay updated on industry trends to identify and assess emerging technologies.
• Collaborate with Operating Companies to evaluate the viability of new services.
• Integrate AI into business processes to boost operational efficiency.
• Understand software development processes, tools, and technologies, including cloud computing and data analytics.

5. Understanding of Regulatory business

6. Support and foster a culture of teamwork, respect, open communication and mutual support.

What We're Looking For:

Education/Experience:

Regulatory Consultant Senior:

• Bachelor's degree from an accredited college or university in Computer Science, Information Technology, Business, or a related field AND 4 years relative field OR
• Associate's degree from an accredited college or university in Computer Science, Information Technology, Business, or a related field AND 8 years relative field OR
• High School diploma or GED AND 10 years relative field, Computer Science, Information Technology, Business, or a related field.

Regulatory Consultant Principal:

• Bachelor's degree from an accredited college or university in Computer Science, Information Technology, Business, or a related field. AND 6 years relative field OR
• Associate's degree from an accredited college or university in Computer Science, Information Technology, Business, or a related field 10 years relative field OR
• High School diploma or GED AND 12 years relative field, Computer Science, Information Technology, Business, or a related field.

Other Must Haves:

• 5+ years of experience as a product owner, product management, or a related role.
• Desirable certifications: Certified Scrum Product Owner (CSPO), Professional Scrum Product Owner (PSPO) & Project Management Professional (PMP)
• Knowledge of AEP sys