Salesforce Engineer

ABOUT FANDUEL

FanDuel Group (“FanDuel") is an innovative sports-tech entertainment company that is changing the way consumers engage with their favorite sports, teams, and leagues. The premier gaming destination in the United States, FanDuel consists of a portfolio of leading brands across gaming, sports betting, daily fantasy sports, advance-deposit wagering, and TV/media.

FanDuel has a presence across all 50 states with approximately 17 million customers and 28 retail locations. FanDuel is based in New York with offices in New Jersey, Georgia, California, Oregon, Canada and Scotland.

Its networks FanDuel TV and FanDuel+ are broadly distributed on linear cable television and through its relationships with leading direct-to-consumer over-the-top platforms.

FanDuel Group is a subsidiary of Flutter Entertainment plc, the world's largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the New York Stock Exchange (NYSE: FLUT).

THE ROSTER

At FanDuel, we give fans a new and innovative way to interact with their favorite games, sports and teams. We’re dedicated to building a winning team and we pride ourselves on being able to make every moment mean more, especially when it comes to your career. So, what does “winning” look like at FanDuel? It’s recognition for your hard-earned results, a culture that brings out your best work—and a roster full of talented coworkers. Make no mistake, we are here to win, but we believe in winning right. That means we’ll never compromise when it comes to looking out for our teammates. From creatives professionals to cutting edge technology innovators, FanDuel offers a wide range of career opportunities, best in class benefits, and the tools to explore and grow into your best selves. At FanDuel, our principle of “We Are One Team” runs through all our offices across the globe, and you can expect to be a part of an exciting company with many opportunities to grow and be successful.

THE POSITION
Our roster has an opening with your name on it

An Engineer – CRM and Chatbot designs, builds, and maintains scalable and secure solutions. They lead technical projects, optimize processes, and ensure seamless integrations between platforms. With in-depth technical expertise, they contribute to product development and system performance while mentoring junior engineers.

THE GAME PLAN
Everyone on our team has a part to play

1. Solution Architecture & Development
   1. Design scalable and reliable CRM and chatbot architectures.
   2. Develop custom modules, automations, and chatbot logic.
2. Advanced Integrations
   1. Lead the development of complex integrations with internal and external systems.
   2. Ensure seamless data flow and system interoperability.
3. System Monitoring & Troubleshooting
   1. Monitor system health and proactively identify and resolve issues.
   2. Lead root cause analysis and implement long-term solutions.
4. Mentorship & Code Reviews
   1. Mentor junior engineers and conduct code reviews to maintain code quality.
   2. Promote technical best practices within the team.
5. Collaboration & Technical Roadmap
   1. Collaborate with product managers to align development efforts with the product roadmap.
   2. Provide technical input on feature feasibility and timelines.
6. Security & Compliance
   1. Ensure solutions adhere to security and data privacy standards.
   2. Conduct audits to identify and address potential vulnerabilities.
      
      

THE STATS
What we're looking for in our next teammate

• Bachelor’s degree in Engineering or similar field
• 4+ years in similar Salesforce engineer role within a large, fast-moving organization; experience in an online business a plus
• Salesforce Admin 201 certification or Salesforce Platform App Builder certification (required)
• Salesforce Consultant certification(s) in any of the following: Sales Cloud, Service Cloud, Experience Cloud
• Experience in an online or SAAS based business preferred with 1000+ users
• Experience of working in an Agile delivery environment using tools and techniques such as Scrum, Kanban, Confluence and Jira
• Experience with dataloader, excel for data clean up, and querying with workbench
• Proven ability to work creatively and analytically to solve problems
• Proven ability to analyze situations for opportunities for automation projects
• Com