Senior Executive Assistant/Project Manager

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Reporting to Executive Vice President of Retail Service and Operations, the Sr. Executive Assistant and Project Manager is responsible for supporting the administration and organization of our Employee Benefits Retail Service and Operations leadership and related initiatives, judging priorities and anticipating needs of the Executive Vice President and regional service operations team, while balancing several initiatives including scheduling of events, coordination of travel, presentations and related preparations, and coordination of internal projects.  The role is a trusted partner with a proven track record in communications, logistics, project management, Employee Benefits experience, and operations management.   

How You Will Contribute

• Collaborate closely with the senior leadership team to provide critical support in executing strategic initiatives, managing projects, and overseeing day-to-day operations. 

• Establish trusted relationships across the organization in order to connect information, identify challenges and opportunities, and support the service and operations leadership team and your teammate(s) in accomplishing goals.  

• Share knowledge and expertise when complex problems or challenges arise and collaborate across functions to address large, complex, and often ambiguous organizational challenges. 

• Provide operational and logistical support during non-traditional business hours as needed. Able to navigate within a global organization to impact the transformation and standardization of initiatives within a complex, matrix managed, and growth mindset. 

• Understands the organizational culture to deliver results and support within our decentralized sales and service culture while balancing our different view of customers and risk. 

• Schedules events, coordinates travel, and manages calendars. 

• Demonstrates exceptional organizational skills to ensure efficient implementation of company-wide initiatives. 

• Initiate and lead the governance and delivery of a program or group of significant projects within a function, using an appropriate project management methodology to give assurance that intended outcomes are identified and achieved. 

• Develop and implement stakeholder engagement plans for projects to identify relevant stakeholders, to develop positive stakeholder relationships, and to ensure each stakeholder has an appropriate share of voice. 

Skills & Experience to Be Successful
 

Required: 

• Exceptional communication skills with the ability to influence and inspire others. 

• Strong project management and logistical expertise. 

• Demonstrated ability to operate in a fast-paced, high-pressure environment while maintaining an elevated level of professionalism and confidentiality. 

Preferred: 

• At least 5-7 years of professional experience in increasingly support responsibilities for senior management roles, in a corporate or equivalent setting or other fast-paced, rapidly changing environments. 

• Ability to draw best practices from a variety of professional contexts (private, non-profit, government).  

• Ability to understand and interpret the multiple complexities of an evolving business undergoing expanded growth. 

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including: