Director, Software Engineering

About the Role

In this critical leadership role, you will be accountable for all new capabilities for our highly scaled Ecommerce back-end services, powering Gap Inc.’s omni-channel platforms (Web, Mobile, Stores). You will be leading a high-performance engineering team practicing best-in-class DevOps and continuous delivery engineering practices.

In addition, you will be responsible for working with your Product Management, Architecture and Technical Program Management peers to build end-to-end product delivery and technology plans for this area, across of all Gap Inc.’s brands and markets.

A key part of your responsibilities will include instituting the right processes and practices to ensure high availability of all your applications and services at scale, while leading your team’s Cloud-based technical roadmap. In your role, you will also lead oversight for the total cost of ownership for building, testing and running your products in Production – ensuring on time and on budget delivery.

You will be responsible to support our multi-billion dollar e-commerce services platform across all our brands, across multiple geographies, showcasing our products to millions of customers worldwide - making it fast, intuitive and rewarding to shop online!

What You'll Do

• Accountable for ensuring overall delivery excellence and high availability for the Cloud-based Catalog.  headless APIs at Gap, Inc.

• Lead product and technical roadmap planning for the group, actively collaborating with key architecture, product, operations and program management partners 

• Ensure successful delivery execution of large complex product initiatives consisting of multiple cross- functional / organizational Agile teams 

• Maintain overall financial oversight as part of total cost of ownership for building all your product capabilities, Production support and Cloud consumption costs 

• Participate in continuous delivery improvement efforts with modern agile, lean and design thinking practices 

• Provide leadership, mentorship and oversight to a high-performance team of engineering managers and engineers across product delivery, technology decisions, engineering best practices and transformation 

• Evaluate business needs, research and formulate application solutions, and make solution recommendations to Gap Tech leadership.

Who You Are

• Engineering leadership experience with managing services at high scale, preferably in a Retail setting

• Deep end-to-end technical knowledge building and running web applications, services and related technologies in the Cloud – Microsoft Azure, Amazon Web Services or Google Cloud

• Proficient and hands-on experience with Java, J2EE, Spring, Payment systems, Messaging services, API design, Database systems and high-volume, multi-threaded microservices. Domain expertise with Product Catalog services, including Search and feeds is highly desired

• Ability to credibly challenge technical design decisions and approaches with highly talented product managers, architects and engineers

• Experience leading leaders and independent, high performing teams with demonstrated understanding of modern software development and infrastructure tools, processes and practices, including Agile Development, Cloud, DevOps

• Experience collaborating with product and program management to build detailed product and technical roadmaps that consistently meet budget / time expectations

• Strong executive presence and experience advising and interfacing with senior executives and business leadership on technology related issues, excellent executive-level verbal and written communication

• Bachelor’s degree from an accredited college, or equivalent experience in Computer Science or a related field.