Employee Success Business Partner Senior Analyst

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Job Category

Employee Success

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

We are seeking a U.S.-based Employee Success Business Partner Sr. Analyst to join our ES organization. This role will have significant scope and impact, partnering closely with Customer Success & Services teams, including People Consultants, ES Data Analytics, Talent Development, People Services & Operations (PS&O) and Compensation to coordinate, roll out and complete ES programs and initiatives that support the business needs of the organization.
The ideal candidate is one who is interested in making an impact at scale in one of the fastest growing companies and the industry; excels in a fast paced, high engagement environment; and is looking to work with a strong ES Organization.

Responsibilities:

• Collaborate with the ES Partners in Customer Success & Services to deliver on the organization’s talent strategy and strategic projects and initiatives. Initiatives include Go for Growth (G4G), employee retention, talent assessment, promotion planning, compensation (equity, bonus, merit), mobility, change management, and other talent related initiatives.
• Partner with and between our Centers of Excellence (COEs) and global ES partners to help deliver seamless processes, programs and insights across the organization.
• Provide project management of high visibility, high impact strategic programs and initiatives. Cascade information across the ES organization and track program objectives, enablement, timelines, and communication plans to ESBPs and ESPCs
• Create tools, templates and resources as needed for consistent service delivery at scale
• Provide operational and analytical support to the ESBP leaders with quantitative data in supporting tactical and strategic HR initiatives
• Monitor and interpret trends and metrics around employee satisfaction, attrition and turnover, etc. Build narratives using data and insights, and partner with ESBPs to establish recommendations for improvement or enhancements based on analysis.

Requirements and Key Skills:

• Experience working closely with ESBPs, Data Analytics and Talent Development to support programs and initiatives
• Demonstrated ability to be a self-starter and proactive
• Comfort with ambiguity and proven agent for change
• Proven ability to mentor, coach and onboard other team members
• Ability to develop effective relationships across all levels of the organization
• Excellent verbal and written communication skills; must be a strong and succinct communicator
• Demonstrated ability to maintain confidentiality in all aspects of job responsibilities, including handling highly sensitive data
• Ability to ramp up quickly, recognize Salesforce’s unique culture and proactively help identify issues/areas of development.
• Ability to collect, assimilate, analyze, and present data. Must have strong knowledge of Google Drive (Sheets and Slides) or other spreadsheet and presentations software; Workday, Tableau, and Salesforce a plus.
• Ability to take trends and data, boiling them down to presentable themes and connecting the dots
• Ability to partner with COEs to design, build, and implement programs and processes to support business needs
• Ability to deliver difficult feedback, coach leaders through difficult scenarios, and facilitate team discussions
• General knowledge of employment policies and practices
• Knowledge of staffing, compensation, and talent management best practices

Requirements - Education & Experience:

• Bachelor’s degree or equivalent relevant experience
• 5+ years of HR Generalist, HR Operations or HR Analytics experience

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a respo