Public Policy Manager, Consumer Safety and Threat Disruption

Meta is looking for an analytical Public Policy Manager with experience in policy, cybersecurity, government, business operations, or law to support Meta’s efforts to counter scams and support our Consumer Safety Policy Team and Security Policy team. You will work closely with a number of other teams at Meta, including our Operations, Product, Legal, Communications, and Public Policy teams. You will play a key role in developing, applying, and communicating our Fraud & Scam and Consumer Safety Policies both internally and externally. You will also manage high-profile content escalations and coordinate our signal sharing programs to enable partners across industry and government to counter scams. The signal sharing work will involve extensive external coordination with partners around the world.

Responsibilities
Help craft and implement content policies that take into consideration the needs of a global community
* Collaborate with Policy, Product, Legal, Operations, Communications, and external stakeholders to drive policy improvements
* Act as a global escalation point of contact and manage internal communications for policy issues
* Help articulate policy philosophy, launches, and changes to relevant parties, including management, operations, and other internal and external stakeholders
* Build relationships with and understand the perspectives of partners on internal teams, such as Public Policy, Communications, Operations, Product, and Legal
* This role may involve exposure to potentially graphic and/or objectionable content including but not limited to graphic images, videos, audio, and writings, offensive or derogatory language, self-injury, animal abuse, and other content which may be considered offensive or disturbing
* Given the demands of content-related escalations, the team is expected to work irregular hours, including early mornings, late nights, or weekends
* Strategically adapt, work independently, and rapidly earn credibility and trust within all levels of the organization
* Critically analyze and communicate the costs and benefits of refinements to policies and their implementation
* Develop and manage programs designed to share actionable intelligence about cyber-criminal groups, fraud, and scams with industry and government partners,
* Operationalize incoming intelligence to inform and accelerate disruption efforts and enforcement strategy
* Coordinate with industry peers to maximize collective impact against shared threats
* Partner with investigative teams to drive takedowns and deterrence of adversarial threat actors globally,
* Support regulatory response and strategy in Europe focused on fraud and scams and adversarial threats,
* Work with Product and Engineering teams to translate investigative insights into scaled detection and enforcement solutions
* Partner and support cross-functional teams to externalise enforcement actions and findings where appropriate

Qualifications
Bachelor’s degree in Business, Management, Technology, Law, Policy, or a related field
* 8+ years experience in policy, government, cybersecurity, project management, law, or operations
* 6+ years of experience supporting policy, security, law or similar as a single-thread owner, demonstrating independent assessment, analysis, and execution
* 6+ years of experience owning partnerships with shareholders, internal/external partners, cross-functional contributors, or similar parties in order to build consensus Knowledge of Meta products and principles
* Law degree, MBA, MPP, MS Engineering, or other advanced degree
* 4+ years of experience working in one or more of the following regulatory spaces: financial services, weapons/firearms, health and wellness, gambling, frauds and scams
* 4+ years of experience working in content policy or related field in the big tech space
* Experience presenting to executive and/or regulatory audiences
* 4+ years of expertise in crafting formal policy documentation for a wide-ranging audience
* Demonstrated expertise litigating or managing policy concerning potentially graphic and objectionable content
* Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
* Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
* Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies