Network Systems Engineer (IT SE III) (Government)

Job Description:

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.

Our National Security Team supports the intelligence community, providing, operating, and assuring critical voice, video

and collaboration services for the full spectrum of operations.

AT&T has an opening for a Systems Engineer: To support the BrS Contract. The Systems Engineer works directly for the contract Deputy Program Manager (PM) to provide sound engineering principles and disciplined System Development Life Cycle (SDLC) guidance to successfully implement enterprise technical architecture.

This position requires office presence a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

The job duties of the Systems Engineer are as follows: 

• Perform requirements management and technical requirement analysis across all BrS standard and non-standard service offerings to include supporting BrS requirements management teams while also coordinating with other BrS architecture engineering, service operations, and service transition teams (etc.); Government leadership and program managers/senior engineering technical advisers; and other government/contractor customers across the enterprise.
• Serve as a Customer Support Engineer (CSE)/Business Relationship Manager (BRM) to BrS customers who submit HelpNow/ServiceNow standard or non-standard requested items (RITMs) or Requests For Change (RFC) to support and enable customers to clearly define their system/network/ technical requirements prior to submitting RITMs or at the beginning of the submitted RITMs process and their requirements analysis, review, and validation.
• Serve as a back-up and alternate for BrS Technical Analysis Team (TAT) Lead and when required, for the BrS Requirements Manager or BrS Systems Engineering Manager.
• Host or facilitate BrS requirements management/TAT led meetings, boards, and technical exchange meetings with BrS architecture engineering, service operations, and service transition teams (et cetera); Government leadership and program managers/senior engineering technical advisers; and other government/contractor customers across the enterprise as required or when appropriate.
• Provides systems analysis, documents requirements, works with design, development, testing, deployment, and lifecycle support teams responsible for hardware systems and applications.
• Develops end-to-end analysis for the enterprise, documents processes, key artifacts, and ensures systems comply with the enterprise technical architecture.
• Perform functional analysis, timeline analysis, and coordinates cost estimation, trade studies, requirements allocation and interface definition studies to translate customer needs into hardware and software requirements.
• Identify, analyze, define, and coordinate user, customer and stakeholder needs and translate them into enterprise requirements.
• Identify and coordinate with customer, partner, and program stakeholders to communicate and resolve specific functional or technical problems immediately and as they are identified in validating technical requirements.
• Ensure that all the pieces of an engineering system work together to meet functional and technical requirements for operations to manage and maintain while simultaneously assessing business and management requirements.
• Expand or modify system to serve new purposes or improve workflow.
• Identify technical risks and develop mitigation strategies.
• Perform strategic systems planning, business information planning, business, and analysis.
• Identify and manage dependencies with other systems and elements of the IT infrastructure.
• Develop analytical and computational techniques and methodology for problem solutions.
• Apply business process improvement practices to assist with re-engineering methodologies and principles and business process modernization projects.
• Apply, as appropriate, activity and data modeling, transaction flow analysis, internal control and risk analysis and modern business methods and performance measurement techniques.
• Evaluate industry products and technologies with potential to support design when required.
• Identify potential impacts of systems.
• Coordinate or participate in the development and apply organization-wide information models for use in designing and building integrated systems.
• Assist in establishing standards and guidelines for