Head of Organizational Health and Teammate Experience
TruistAbout the role
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Regular or Temporary:
RegularLanguage Fluency: English (Required)
Work Shift:
1st shift (United States of America)Please review the following job description:
As Head of Organizational Health and Teammate Experience , you will be responsible for designing and leading enterprise wide organizational health and teammate experience strategies across the enterprise to build a resilient, inclusive, engaged, and high-performing workforce. You will oversee programs that advance organizational well-being, drive inclusion, enrich internal culture, and promote purpose-driven volunteerism—all aligned with our company’s mission and values. This role is a key link between the employee experience and community engagement, establishing our company as both an employer of choice and a responsible corporate citizen.ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Organizational Health
- Lead the evolution, design, planning, and execution of frameworks and practices that support organizational effectiveness, including team cohesion, leadership alignment, cross-functional collaboration, and enterprise-wide organizational health and performance strategies.
- Ensure alignment with business objectives, support cultural transformation, and strengthen leadership capability and employee engagement across all levels
- Establish and oversee a Survey Center of Excellence to provide governance, methodology, education, and enterprise-wide alignment on employee listening strategies
- Lead the creation and execution of measurement strategies to assess the impact of organizational health, including the well-being of the enterprise; leverage key engagement and health metrics to inform continuous improvement and demonstration ROI.
- Provide strategic guidance and thought leadership to HR partners and business leaders to develop and implement comprehensive, inclusive employee well-being and organizational health strategies encompassing physical, mental, emotional, and financial health.
Enterprise Teammate Engagement
• Lead cross-functional initiatives that foster employee connection, inclusion, recognition, and growth at all levels of the organization, ensuring these efforts support a thriving, purpose-driven culture
• Integrate organizational health strategies with employee engagement initiatives to create a cohesive approach that enhances team effectiveness, strengthens cultural alignment, and supports the overall well-being, connection and performance of teammates through the employee lifecycle.
• Oversee the design and execution of employee programs such as Purpose, Inclusion/ Business Resource Groups, internal communication, and teammate recognition programs that elevate the teammate experience and reflect the organization’s values, culture and strategic objectives.
• Partner closely with LOB Enablement leaders and HR Business Partners to ensure programs are aligned with enterprise culture priorities and drive measurable impact on engagement, retention, and performance.
• Collaborate with internal stakeholders across business units, Corporate Communications, Talent, and other key functions to co-create employee experiences that are felt meaningfully throughout the teammate lifecycle.
Volunteerism & Community Engagement
- Provide strategic leadership for the company’s enterprise-wide volunteerism and employee giving strategy, including paid volunteer time off (VTO), skills-based volunteering, and community partnerships—ensuring<
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