Software Engineer III- AI & Engineering/Software as a Service

Position Summary

Software Engineer III- AI & Engineering/Software as a Service

Join our AI & Engineering team transforming technology platforms, driving innovation, and helping make a significant impact on our clients' success. You’ll work alongside talented professionals reimagining and re-engineering operations and processes that are critical to business. Your contributions can help clients improve financial performance, accelerate new digital ventures, and fuel growth through innovation.

AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements.

Engineering as a Service provides complete design, implementation, and technology operations, leveraging our core engineering expertise. We transform engineering teams, modernize technology, and deliver complex programs with a product engineering approach. Our flexible delivery models—traditional teams, pools, or pods—are tailored to each client’s needs, offering engineering-led advisory, implementation, and operational capabilities to accelerate innovation.

Work You’ll Do

You are a hands-on technical leader who designs, builds and ships scalable software systems while mentoring junior engineers and driving technical best practices across the organization. You will architect full-stack and agentic AI solutions, guide distributed engineering teams, and engage with product managers, designers, and stakeholders to deliver high-impact solutions.

A successful candidate would possess these skills:

• Ability to work independently and collaborate as part of a team
• Effective written and verbal communication skills
• Meticulous attention to detail and quality of work product
• Ability to build and sustain professional relationships
• Ability to lead projects or workstreams
• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
• Strong interpersonal skills and professional demeanor
• Ability to meet deadlines
• Ability to provide clear guidance to others

Key Responsibilities

• Architect, design, and implement scalable, reliable, and maintainable full-stack software systems and services.
• Design and operationalize RESTful and asynchronous APIs on cloud-native infrastructure (AWS, Azure, or GCP), including containerized workloads, CI/CD pipelines, and infrastructure-as-code.
• Lead end-to-end delivery of complex features from requirements gathering through deployment and monitoring.
• Architect and deliver production-grade agentic AI and multi-agent applications using popular frameworks such as LangChain, LangGraph, AutoGen, CrewAI, or Semantic Kernel; design patterns including orchestrator-agent hierarchies, RAG pipelines, tool-calling agents, and context/memory management.
• Conduct thorough code reviews, enforce coding standards, and champion engineering best practices.
• Mentor and guide junior and mid-level engineers, fostering a culture of continuous learning and improvement.
• Collaborate with cross-functional teams including Product, Design, DevOps, and QA to deliver high-quality software.
• Identify technical debt and proactively drive refactoring and improvement initiatives.
• Participate in system design discussions, architecture reviews, and technical planning sessions.
• Troubleshoot and resolve complex performance, scalability, and reliability issues in production systems.
• Contribute to hiring processes including technical interviews and assessments.

Qualifications

• 7+ years of software engineering experience, with demonstrated backend and cloud development expertise.
• Must have experience in Store and Associate Technology (SAT)
• Strong