Dedicated Client Project Coordinator
VisperoAbout the role
Primary Function
Manage and report on day-to-day tasks, schedules, and resources related to Vispero’s contribution of technical support of, and development and delivery of training solutions to, users of assistive technology within our government client.
Scope of Work
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position.
- Track requests for solutions and support from our client
- Engage with various resources within the client organization to ensure appropriate access and support of our training and support staff as it fills requests
- Enter and manage communications pertaining to training sessions and participation in client’s talent management system
- Assemble and submit scheduled reports to TPGi's project manager for client delivery
- Liaise with management at TPGi and the client to ensure on-time delivery of training solutions and technical support
- Review survey data, from participants in training sessions delivered by the team, providing timely guidance to the team and TPGi management to maximize quality and consistency of training services provided by TPGi
Required Knowledge/Skills/Abilities
Qualifications:
- Bachelor's degree in Business, Information Management, or a related field in training development is preferred.
- Must be a US citizen
- Ability to acquire public trust clearance
- Ability to manage assessment and delivery of multiple tasks or initiatives.
- Strong facilitation and analytical skills.
- Exceptional written and verbal communication skills.
- Ability to work independently.
- Must be highly self-motivated and customer-centric.
Physical Requirements
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
The above statements are intended to describe the general nature and level of work being performed by the person assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, and physical demands required of personnel so classified.
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