Programmatic Operations Manager

Overview

Cadent ignites seamless connections between brands, publishers & consumers. Our predictive AI orchestrates outcomes on any platform customers are on, across any media they consume & at any stage of the journey. To learn more, please visit Cadent.com.

 

We are currently looking for a Programmatic Operations Manager to support programmatic monetization on our SSP and deliver top performance for our advertisers. This role will take part in all aspects of pre and post-sale of programmatic activity. This includes aggregating premium supply and data sets, setting up PMPs/private marketplace deals, optimizing performance, troubleshooting any issues, identifying upsell opportunities and conducting post-campaign performance wrap reports.

 

Responsibilities

About You:

• You are analytical and enjoy problem solving
• You love working cross functionally to support clients and achieve their objectives
• Your goal is to grow within a cutting-edge programmatic technology platform
• You enjoy the AdTech industry and have a comprehensive understanding of the AdTech landscape

 

What you will do:

• Work across teams to lead onboarding, activation, optimization and support of key clients within the Aperture MX marketplace
• Provide high level of customer service with effective communication, timely responses to requests, and proactive resolutions to potential issues
• Monitor day-to-day activity and revenue trends on the exchange on a macro and micro level
• Ensure maximum revenue potential is being delivered for all key accounts through strategic account planning, optimization, troubleshooting, as well as identifying new upsell opportunities
• Prepare and present internal and client facing decks, reports and QBRs
• Maintain an in-depth understanding of our products as well as the greater digital advertising ecosystem 

Qualifications

• 2+ years of experience in programmatic client support role
• Familiarity with oRTB protocol
• Critical thinking and problem-solving skills
• Relevant experience in leveraging large data sets to drive informed business decisions. 
• Excellent verbal and written communication skills, with the ability to communicate the big picture and support with clear & factual data points
• Detailed oriented with excellent organizational skills
• Ability to manage multiple projects and deadlines based on strategic value
• Ability to collaborate within a dynamic and fast-paced team environment
• Advanced Microsoft Excel skills (pivot tables, vlookups, conditional logic) as well as Microsoft PowerPoint

Extra Credit if you have experience with (though we will train if you don’t)

• NetSuite - Internal CRM
• MS planner– Project management
• JIRA – Process management tool for communication with Product and Tech
• Kibana – Search and data visualization platform
• Grafana – Data visualization and observability platform

 

Eligibility:

• Must be legally authorized to work in the United States without employer sponsorship now or in the future.

 

So, if the leading edge of media technology is the place you want to be, please contact us today and let’s start the conversation!

 

 

Health & Wellbeing

• Inclusive health, dental, and vision plans built to support diverse lifestyles
• Enhanced support for reproductive health, family planning, and new parents
• Employer contribution to HSA
• Voluntary Benefits: Pet Insurance, LegalEase Legal Assistance, Critical Illness, Hospital Indemnity, and Accident coverages
• Generous and inclusive paid parental leave
• Mental health support and Employee Assistance Program (EAP)
• Free access to the Calm App
• Monthly Wellness reimbursement
• Special discounts through LifeMart and Plum Benefits
• Flexible Time Off (FTO) policy and company breaks
• 11 observed Federal holidays
• Summer Fridays between Memorial Day and Labor Day

 

Inclusion & Belonging

• Employee Resource Groups that foster connection and community
• DEI programming and initiatives
• Company-sponsored events to bring employees together
• Offices across the U.S., including Manhattan, Philadelphia, and San Jose

 

Financial & Security

• 401(k) participation with discretionary employer match
• Life, Short-term, and Long-term Disability coverage
• Cell phone and WiFi stipend
• Pre-tax commuter benefits
• Access to certified