Information Technology & Digital Senior Business Analyst - Research & Development

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

​Information Technology & Digital​

In IT and D, you'll be a force for good, whether you're championing cyber security, defining how we harness the power of technology to improve our business, or working with data to guide the innovation of consumer loved products.

Working globally across functions, you'll own your projects and process from start to finish, with the influence and visibility to achieve what needs to be done. And if you're willing to bring your ideas to the table, you'll get the support and investment to make them happen.

Your potential will never be wasted. You'll get the space and support to take your development to the next level. Every day, there will be opportunities to learn from peers and leaders through working on exciting, varied projects with real impact. And because our work spans so many different businesses, from Research and Product Development to Sales, you'll keep learning exciting new approaches.

About the role

The IT Analyst – R&D plays a critical role in supporting the digital transformation of the Research & Development function. This role serves as a key interface between the R&D teams and IT, ensuring that technology solutions are effectively aligned with scientific and innovation-driven business needs.

Your responsibilities

1. Business Analysis & Stakeholder Engagement

• Act as the liaison between R&D scientists, product developers, and the IT function to gather requirements and translate them into functional specifications.
• Collaborate with global and regional R&D teams to understand processes and identify digital enablement opportunities.
• Conduct stakeholder workshops, process mapping sessions, and gap analysis exercises.
  
  

2. Application & Systems Support

• Support R&D applications such as ELNs (Electronic Lab Notebooks) or LIMS (Laboratory Information Management Systems), Product Lifecycle Management, formulation tools, and data analytics platforms.
• Monitor system performance, manage incidents, and coordinate with vendors or internal teams for timely resolution.
• Ensure applications meet compliance, data integrity, and security standards (e.g., GxP, FDA 21 CFR Part 11).
  
  

3. Project Delivery

• Participate in R&D IT projects from initiation to deployment, including system upgrades, integrations, and new technology implementations.
• Work closely with project managers, developers, QA, and business users to ensure project success.
• Manage UAT (User Acceptance Testing) and coordinate change management and training initiatives.
  
  

4. Data & Insights Support

• Collaborate with data teams to enable access to R&D data through dashboards, reports, and self-service analytics tools.
• Ensure data quality, standardization, and alignment across R&D platforms and systems.
  
  

5. Continuous Improvement & Innovation

• Identify and drive opportunities for process improvement using digital tools and emerging technologies (e.g., AI/ML, IoT, automation).
• Stay informed on trends and innovations in R&D IT and proactively bring forward relevant ideas to the business.

The experience we're looking for

Essential:

• 2–5 years of experience in an IT Business Analyst or IT Support role, ideally within an R&D or scientific environment.
• Strong understanding of R&D processes in product development, formulation, clinical, or regulatory contexts.
• Experience with systems like ELN, LIMS, PLM (Product Lifecycle Management), or scientific data management platforms.
• Excellent communication and stakeholder engagement skills.
• Strong problem-solving and analytical capabilities.
  
  

Desirable:

• Experience in FMCG, pharmaceutical, or consumer goods sectors.
• Familiarity with Agile/Scrum methodologies and tools (e.g., JIRA, Confluence).
• Exposure to cloud-based R&D tools (e.g., Sample Manager, Integration manager,  LabWare, Infor Optiva,).
• Understanding of data privacy, compliance, and cybersecurity in an R&D context.

Qualifications:

• Bachelor’s degree in Computer Science, Information Systems, Chemistry, Biology, Engineering, or a related discipline