Managing Director, People and Operations
City YearAbout the role
Application Instructions
Click Apply to submit your online application. Please attach a resume and thoughtful cover letter on the "My Experience" page in the "Resume/CV" field.
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Number of Positions: 1Position Overview
City Year Philadelphia (CYP) is seeking a Managing Director of People and Operations (MD POps) who is responsible for strategically maximizing the alignment and leveraging of site CYP human, financial, and physical capital. The Managing Director, People and Operations reports to the Sr. Vice President and Executive Director and manages a department of three, including two direct reports.The ideal candidate is highly strategic with a proven history of attracting, developing, empowering, and retaining top talent; providing clear, motivating, and professional communication skills; successfully managing change, thinking and acting strategically, demonstrating excellent decision-making skills, high accountability, and a highly collaborative approach. A customer orientation to support staff, Student Success Coaches, board members, and others is essential while innovating to creatively access resources and create user-friendly systems for people and financial operations. The MD POps will be an innovator who fosters that spirit within their department and throughout the site.
The starting salary range for this role is $125,000 - $135,000 annually, commensurate with experience.
The anticipated start time frame for this position is September 2026.
This role is a hybrid position with an average of 3 days in the City Year Philadelphia office to support operational needs, collaborate cross-departmentally and engage with the People and Operations Department.
Job Description
Application Requirements
Please attach the following to your application prior to submitting
1) Professional resume (No cover letter required.)
2) Separate document answering the following three (3) questions. To be considered, answer all three questions.
(2a) Tell us about a time you coached and developed a high-performing staff member or team. What did you do, and what was the outcome?
(2b) Describe a financial challenge your organization faced. How did you use data, innovation, and collaboration to approach it, and what was the result?
(2c) How have you helped create a positive team culture and staff experience as a senior leader? What impact did those efforts have?
RESPONSIBILITIES
The Managing Director, People and Operations will lead the department to execute in the following areas:
Department/Site Strategy and Initiatives
Serve on the Executive Leadership team of managing directors and the Site Leadership Team of Directors.
Strategize to collaborate and advance short and long-term site priorities, to build culture and climate within the site, and to implement change management best practices as needed.
Develop and advance department strategy, priorities, and finances.
Lead the coaching, development, performance management, and team engagement among the P
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