Senior Associate, Long-Term Care LTC Underwriting Quality Control

 

Location Designation: Hybrid - 1 day per quarter 

 

 

 

Role Overview:

 

Underwriting Quality Control (UW QC) for individual life underwriting was established in May 2014. Its goals are to gain assurance that Underwriting utilizes best practices, adheres to company guidelines, follows regulations, and that policies are issued with accurate ratings at the best offer possible. Additionally, UW QC evaluates Underwriters performance, assesses training needs, recommends updates to the Underwriting Manual, and suggests system enhancements. The UW QC team consists of the CVP/Manager and five individual life Underwriters who review underwritten cases prior to final decision daily. New York Life is looking to add an Underwriter with LTC underwriting experience to this team. In this role, you will be responsible for reviewing decisioned LTC applications and reviewing for accuracy in accordance with the LTC manual, providing feedback to Underwriting and the LTC managers on adherence to regulatory requirements, corporate standards and best practices.

 

What You'll Do:

• Demonstrate knowledge to underwrite (approve, decline, or apply ratings) to LTC applications and morbidity risk while using medical, cognitive, MIB, and prescription histories in accordance with LTC underwriting guidelines.
• Perform post issue quality reviews of underwritten LTC Solutions applications. The Senior Associate will leverage their LTC Underwriting expertise and use critical thinking and judgment to ensure that QC assessments are fair and balanced.
• Understand NYL's LTC Underwriting methodology and stay current by attending training, reviewing bulletins,release enhancements and best practices communications.
• Utilize the LTC QC checklist as a guide to ensure all aspects of a policy are assessed. These are broad guidelines, and each policy is reviewed in accordance with the LTC Underwriting Manual and criteria set forth by the LTC CVPs.
• Identify trends and look for ways to improve underwriting efficiencies (such as training needs, revisions toprocedures, updates needed to Underwriting rules, system enhancements, etc.).
• Collaborate with LTC Underwriting Managers for corrective actions needed on policies.
• Assist with special projects and analyses as needed. Assist the LTC Underwriting organization withorganizational initiatives, focused reviews, or business needs.

 

What You'll Bring:

• 3+years of LTC underwriting experience preferred (Standalone or Rider)
• Proficient in using underwriting software and technology platforms
• Advanced critical thinking: Ability to evaluate complex scenarios, assess data from multiple sources and make informed, strategic decisions to optimize outcomes.
• Advanced collaboration and communication skills with an ability to communicate complex issues to diverse stakeholders
• Strong technical skills, including Microsoft Office Suite (Word, Excel, PowerPoint), email management with the ability to quickly learn and adapt to new technologies and systems, general knowledge of innovative tools using AI.
• Long Term Care Professional designation or other Long Term Care Insurance related designations are preferred
• FLMI, ALU, or CLU designations are preferred

 

 

Pay Transparency

Salary Range: $55,000-$92,500 

Overtime eligible: Exempt 

Discretionary bonus eligible: Yes 

Sales bonus eligible: No 

Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

 

Please note: This role requires FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting.

 

Company Overview 

At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact. 

Our diverse business portfolio creates opportunities to make a difference across industries and communities—inviting bold thinking, collaborative problem-solving,