Crumbl Cookies - Field Bakery Executive Assistant

Description

Who are we looking for?

If you are someone who enjoys being part of a team, likes to learn and grow while being in a fast-paced environment, then Crumbl Cookies is the place for you. Oh... and did we tell you these cookies are the best in the world!!!

Crumbl Cookies is a company that is disrupting the way people experience and enjoy cookies. We are proudly going to build a reputation consisting of incredible tasting and consistently delicious cookies that are the best in the world, through our fun "Crumbl" culture, creating raving fan experiences every day, and providing a clean, safe, and welcoming environment. This reputation is only possible with a team that is passionate and dedicated to offering world class cookies and raving fan experiences, believing in the impossible, serving their team and customers, and having a strong desire to grow and learn.

POSITION SUMMARY 

The Field Bakery Executive Assistant is a hybrid traveling role responsible for various in bakery tasks as well as Executive Administrative functions. This includes a variety of responsibilities such as: directly work with and assist the owner with daily operational tasks, scheduling the owner and other administrative functions. Traveling between Bakery locations transporting supplies, providing in bakery production support and shift leadership coverage. Provide back office cross functional team support as needed.

Field Bakery Executive Assistant

$17.00 to $22.00 (hourly wage) + Mileage Reimbursement

Benefits

• Supplemental Employee Health Care Benefit (if qualified, not insurance)
• Paid time off (PTO)
• Sampling cookies
• 50% off cookies and drinks
• Regular performance collaboration and career growth opportunities (Management)
• Flexible scheduling
• Recognition awards
• Sundays off
• Cell Phone Reimbursement
• Mileage Reimbursement

ESSENTIAL DUTIES AND RESPONSIBILITIES

The essential functions include, but are not limited to the following:

• Directly work with and assist the owner with daily operational tasks
• Triage calls to the owner and support store managers questions.
• Schedule the owner and provide assistance with other administrative functions
• Managing all office administration, including work estimates and invoice processing 
• Educate and communicate company personnel policies and procedures to newly hired and current employees.
• Responsible for onboarding newly hired employees to include: employee handbook overview, employment documents. 
• Maintain and audit confidential electronic files on each employee. Process, verify and maintain documentation relating to personnel activities such training, performance evaluations and leaves of absence.
• Assist with company benefit administration to include enrollment forms, plan questions, claims resolution, and open enrollment.
• Establish and maintain department records and reports; recommend new approaches, policies, and procedures to effect continual improvements in efficiency and services performed. 
• Process and submit annual EEO Reporting.
• Assist in managing workers’ compensation injury claims. File reports with insurance provider, maintain accident information and monitor progress.
• Respond to various information requests from governmental agencies, such as Unemployment, in a timely manner.
• Record and maintain data for each employee, including such information as addresses, weekly earnings, absences, supervisory reports on performance, change of statuses, and dates of and reasons for terminations.
• Work with accountants to ensure new hires are in payroll and terminated employees are taken out of payroll.
• Answer questions regarding eligibility, benefits and other pertinent information.
• Oversee all donation requests that come into the stores.
• Respond to all customer emails. Look for trends in any customer complaints.
• Respond to all vendor / partner emails and make timely payments to vendors.
• Schedule the owner for in person meetings
• Follow up and renew Building and DOH certificates for each store and track them annually.
• Relieve owner of basic administrative functions.
• Perform other duties as assigned.

On-site functions include:

Travel with and/or without owner to Crumbl Cookie locations to provide on-site assistance to General Managers.

Assist with tasks that require physical presence, organization, inventory checks or team meetings. 

Assist with in Bakery production shift coverage. 

Transport Supplies between locations. 

Perform other duties as assigned.