Associate Director, GTM Strategy and Operations

Who we are is what we do.

Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly.

Among the largest globally distributed companies in the world, our team of 6,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.

Why should you be part of our success story?

As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are.

Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50,  Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.

Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $12 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.

Summary

The Associate Director, GTM Strategy & Ops, will lead and optimize the operations of our global expansion efforts, ensuring seamless scaling of Deel’s services into new markets. You will manage cross-functional initiatives, streamline processes, and provide strategic insights to drive operational efficiency. This role requires a strong operational background, exceptional project management skills, and the ability to navigate the complexities of global expansion in a fast-paced, dynamic environment.

Responsibilities 

• Lead and manage operational initiatives for Deel’s global expansion into new markets, ensuring smooth execution and timely delivery.

• Develop and implement scalable processes that align with Deel’s growth objectives in new regions.

• Collaborate with cross-functional teams (sales, legal, HR, finance, and product) to ensure smooth market entry and service delivery.

• Analyze market-specific operational needs and implement solutions that support localization and compliance requirements.

• Oversee the operational aspects of onboarding new international clients and partners, ensuring a seamless customer experience.

• Manage the coordination of resources, budgets, and timelines for expansion projects.

• Drive continuous improvement of operational workflows, identifying and implementing efficiencies.

• Provide insights to senior leadership on expansion progress, risks, and opportunities.

• Establish KPIs and track operational performance across new regions to measure success and identify areas for improvement.

• Lead and mentor a team of operations professionals, ensuring professional development and high performance.

Qualifications

• 10+ years of experience in operations management, with at least 4 years in a senior role overseeing global expansion or market entry.

• At least 3-5 years of experience managing and leading a team, with a proven ability to guide, mentor, and develop team members in a leadership capacity.

• Proven experience managing complex, multi-functional projects in high-growth, global environments.

• Strong operational and project management skills, with experience scaling operations across international markets.

• Expertise in building and optimizing processes for efficiency and scalability.

• Ability to work cross-functionally with diverse teams (sales, legal, finance, HR, product, etc.).

• Excellent problem-solving skills and experience identifying operational risks and de