Merchant Services Portfolio Sales Manager, Corporate Banking and Specialized Industries

About this role:

Wells Fargo is seeking a Merchant Services Senior Sales Manager.  Wells Fargo Merchant Services specializes in providing card acceptance solutions, including core processing, gateways, fraud management and invoice presentment to businesses of all sizes. WFMS is nationally recognized for its ingenuity and reputation as a leader in the electronics payments industry.   Key responsibilities for this leader include leading the team, and partnering with product, credit, service, risk, technology, and distribution. This role will have frequent interaction with banking leadership across our Commercial and Corporate Bank, including Treasury Management and will proactively drive expansion of the business through deepening existing relationship and supporting new customer acquisitions.  Learn more about the career areas and business divisions at wellsfargojobs.com. 

In this role, you will:

• Manage the Commercial, Corporate Banking and Specialized Industries Sales Consultants in merchant (including P&L management) and making decisions in the day-to-day that align to business objectives

• Deliver against sales,  growth and attrition performance goals through consistent business routines and sound relationship management

• Engage and influence banking partners, stakeholders and internal Merchant Services partners to drive business, garner support and partner to achieve shared goals

• Manage and develop a Merchant Services Sales team of individual contributors in roles with moderate complexity and risk

• Add or develop talent through forward-hiring and increasing education to deliver vertically focused subject matter expertise through the sales teams

• Identify and recommend opportunities for process improvement and development of service standards and goals within Merchant Services Sales

• Determine appropriate strategy and actions of Merchant Services Sales team to resolve complex problems or inquiries

• Manage allocation of people and financial resources for Merchant Services Sales

• Build high performing teams through strong hiring, coaching, mentoring, talent development and performance management

• Develop and guide a culture of talent development to meet business objectives and strategy

Required Qualifications:  

• 6+ years of Merchant Services Sales experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• 3+ years of management or leadership experience

Desired qualifications:

• Experience working with government and healthcare industries

• Strong prospecting, sales, and negotiation skills

• Excellent client relationship management skills

• Experience successfully leading teams through transformational change

• Highly refined communicator, with experience presenting effective and influential presentations to senior management and other levels of the organization

• Operational risk management experience

• Profit and Loss management experience

• Experience leveraging data, analytics tools and resources to build reporting, make business decisions and solve problems

• Experience positively influencing, motivating, and directing diverse teams in a decentralized, and geographically dispersed environment

• Proven ability to facilitate high impact conversations, manage and building relationships with leaders and team members, navigate conflict and negotiate for an outcome that balances the needs of the business

• Experience articulating complex concepts in a manner that persuades, educates, and enhances understanding at all levels

Job Expectations: 

• Ability to travel up to 70% of the time 

• This position offers a hybrid work schedule 

• This position is not eligible for Visa sponsorship

Job posting may come down early due to volume of applicants. 

Locations: 

• 550 S Tryon Charlotte, NC 28202

• 1525 W W T Harris Blvd, Charlotte, NC 28262 

• 1100 Abernathy Road, Atlanta, GA 30328

• 250 E John Carpenter Fwy, Irving, TX 75062

• 440 Monticello Ave Ste 150 Norfolk, VA 23510

Required locations listed above. 

Posting End Date: 

12 Apr 2025

*Job posting may come down early due to volume of applicants.

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