Business Process Architect-1

Why should you join our team?

American AgCredit offers a unique opportunity to be a part of a national financial system supporting those who feed, clothe and fuel the world. We are a growing organization embracing collaboration and innovation while delivering transformative solutions. American AgCredit provides a cultivating environment where you truly make a difference for our customers and teams.

Benefits offered by American AgCredit:

• Commitment to agriculture and the communities we serve
• Family friendly work environment
• Investment in employee development
• Medical, Dental and Vision coverage
• Outstanding 401k – automatic 3% employer contribution, plus match up to 6%
• Generous Paid Time Off (Vacation accrued at 21 days annually, Sick Days accrued at 15 days annually, 12 paid holidays, plus 16 hours of volunteer time)
• Competitive Incentive Compensation Plan
• Disability & Life Insurance
• Employee mental, physical, and financial wellness programs
• The position is bonus eligible based on association and personal performance

Position will be posted until filled.

BASIC FUNCTION:

The Business Process Architect plays a key role to drive the realization of Association strategies and investments while positively influencing customer and employee experience. Performs complex analysis; designs, configures, and implements Business process improvements, methodologies, standards, and templates. Evaluates changes to workflow and provides recommendations for business capabilities and system enhancements including the use and availability of data to support business capabilities and processes.  Works collaboratively with Association Architects to align and enhance process solutions to business capabilities, data strategy, organizational structure, and system architecture.   Works closely with counterparts in technology delivery to align technical solutions with business needs. The Business Architect may have supervisory responsibility, possibly acting as coach and mentor to junior members of Process Architecture. The Business Process Architect works to develop an integrated view of the enterprise using a repeatable approach, cohesive framework, and available industry standard techniques.

This role requires the ability to form deep relationships with both technical and non-technical stakeholders; active listening and communication skills; abstract technical problem solving; ability to influence and drive consensus across a diverse set of stakeholders and decision makers.

ESSENTIAL DUTIES:

• Implements a lean process architecture approach and methodology to ensure alignment with Association strategy where customer and business needs are met.  

• Leads the facilitation of process solutions across the organization, collaborating with business leads, subject matter experts and technology teams to prioritize and deliver solutions that align with the company’s mission and strategic goals.

• Facilitates and collaborates with teams and stakeholders across the Association in challenging assumptions about current processes and creating new, more efficient, and effective processes.  Works to eliminate silos and ensure cohesive solutions that encompass all viewpoints.

• Analyzes business processes to help understand and manage the current environment, controls, identify gaps, pain points, duplications, overlaps and redundancies and recommend solutions for improvement.

• Makes process design recommendations to enhance workflows and improve quality based on root cause analysis, which may result in technology changes by evaluating current practices, process methodology, standards, and templates.

• Utilizes data and tools to measure impact of changes

• Performs process mapping, process documentation management, and business requirement gathering.

• May collaborate with external parties and vendors to bring efficient and leading-edge processes into the Association to solve customer and business needs.

• Trains and guides stakeholders and staff in process and continuous improvement techniques.

• Perform other functions that may be assigned.