Sr. Analyst/Manager - Partner Strategy and Enablement

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About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Department and Role Description

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers and partners in a whole new way. 

Salesforce’s Alliances and Channels organization is seeking an experienced strategy and enablement leader to join our internal Global Strategy team. The ideal candidate excels at creating and implementing training programs, carrying out strategic internal communication plans, and actively participating in executing organizational strategies.  They thrive in team settings, possess a talent for solving complex business problems, and show a passion for change management. The Senior Analyst/Manager position involves various responsibilities, including internal training, communications, and strategy, with a strong emphasis on robust project management

This role collaborates closely with stakeholders in Strategy, Marketing, Operations, Salesforce Global Enablement, and the COO Org.  This is a unique opportunity to join an ambitious team that is defining what great enablement looks like. 

Responsibilities:

• Design and develop training programs that align with our strategic goals

• Collaborate with subject matter experts to create engaging and effective training materials.

• Evaluate training needs and continuously improve training processes.

• Track and measure the results of enablement programs and content, and regularly report results to key business stakeholders

• Identify best practices and distribute learnings globally

• Implement and utilize learning management systems (LMS) or other relevant tools.

• Manage content management platform and resources for the Alliances and Channels organization

• Coordinate with the Office of the COO and Enablement to drive process, tooling and training improvements

• Fostering a positive learning culture within the organization.

• Collaborate with various teams to disseminate important information and updates.

• Ensure messaging is aligned, consistent, and strategic across all communications

• Write impactful communications (Slack posts, emails, presentations) with clear CTAs and relevant resources

• Create key messaging, communications, presentations, talk tracks, FAQs, and other materials

• Contribute to the execution of organizational strategies.

• Work closely with leadership to align strategies with overall business goals.

• Monitoring and evaluating the progress of strategic initiatives.

• Collaborating with different departments to gather insights and ensure alignment with strategic goals.

• Facilitating communication and coordination between teams.

Minimum Qualifications:

• Bachelor's degree in Business, Communications, or a related field.

• 4+ years of relevant experience in internal training, communications, strategy, and/or project management roles.

• Strong project management skills with the ability to handle multiple tasks and deadlines.

• Excellent communication and interpersonal skills.

• Strategic thinking and problem-solving abilities.

• Proficiency in project management tools and communication platforms.

Additional Qualifications:

• BEGINNERS MIND: Always learning; approaches each interaction with open mind; great listener and hands-on

• LEADERSHIP: Self-aware and strategic thinker; proficient at building strong relationships and managing personnel

• COMMUNICATOR: Speaks and writes with clarity, brevity, and purpose; explains area of expertise clearly and confidently to others; influences and engages C-Level with authority and confidence

• STORYTELLER: Confidently and effectively facilitates and presents; ably defends point-of-view; keeps audiences engaged and delivers