Clinical Services Supervisor, RN

Job Title:                Clinical Services Supervisor, RN

Department:           Medical

Reports To:            Health Center Manager

FLSA Status:         Exempt

Wage Range that the Company Expects to Pay: $3,600.00 – $3,969.00 bi-weekly

 

 

SUMMARY 

Under the direct supervision of the Health Center Manager and in-direct clinical supervision of Nursing Administration, the Clinical Services Supervisor (CSS) shall perform licensed nursing duties under scope of practice, oversee back office clinical competency and performance, maintain and operate medical and laboratory equipment, assist in the treatment and care of patients, including performing physically demanding assignments. The CSS will collaborate with the Health Center Manager to manage the clinic’s productivity goals while maintaining high patient satisfaction, efficient, and quality care.

 

It is the primary purpose of CHCCC to provide the highest quality of total care possible to the patient population it serves. Such a level of quality depends ultimately on the staff's desire and ability to work together, individually, and as a team. The employee is expected to be professional, punctual, maintain regular attendance, cooperative, motivated, and organized at all times.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Additional duties may be assigned with or without prior notice.

 

Participates in patient population management relating to clinical services while taking into account cultural diversities, sensitivities, and local recourses.

 

Prioritizes the management of patient acuity and optimal clinical flow. Recalls patients for routine health maintenance as needed. Use Evidence Based Practice guidelines to assist with disease management.

 

Participates independently in direct or indirect care coordination and case management. Provides patient education directed by provider’s care plan.

 

Coordinates with the Care Team (Primary Care Provider, Health Educator, Registered Dietitian, RN, Behavioral Health Provider, Director of Nursing, or Medical Director) to ensure appropriate services are arranged for the patient in order for the patient to meet his/her care goals.

 

Provides direct/indirect patient care services that ensure the safety and protection, comfort, and the performance of disease prevention and restorative measures.

Independently utilizes nursing judgement to provide triage of patients with proper disposition and appropriate level of care using company adapted triage protocols.

 

Participates in rooming patients, obtaining vital signs, medication administration, and patient treatment as directed by provider and within RN scope of practice. Initiates emergency procedures as directed by standardized protocols.

 

Performs, observes, and records symptoms, abnormalities, and progress of the patient and reports findings to the provider. Documents all care coordination activities in the medical record.

 

Assists team with a pre-visit checklist and participates or directs team huddles to establish patient goals and interventions. Assists with patient/client follow up appointments within the recommended time frames.

 

Communicates with all members of the care team both internal and external by being a patient advocate. Uses available resources to facilitate care to ensure appropriate services are arranged for the patient in order for the patient to meet self-management and care goals.

 

Tracks and compiles outstanding test and laboratory results required for examinations and visits for referrals and follow-up. Coordinates the notification process with support staff