Jobs and Careers

Practice Supervisor

Grand Haven, United StatesRemotefull_timeVerifiedPosted 18 Aug 2026

About the role

Job Summary

This position is for Family Medicine/Internal Medicine (FM/IM). We are seeking a Medical Assistant (MA), Ambulatory Care Technician (ACT), or Licensed Practical Nurse (LPN) with either formal or informal leadership experience. The ideal candidate will have experience working within the scope of an ACT or MA role at minimum and demonstrate strong leadership potential, communication skills, and the ability to support team operations.

Directs the activities of team members within assigned area and ensures the delivery of optimal patient flow and patient satisfaction. Trains team members and serves as a liaison between providers, team members and practice manager in daily operations. Supports charge capture processing, standard work, process improvement and practice staffing. Manages team members performance and development and ensures policy adherence.

Essential Functions

Oversees patient flow while adhering to standard work, prepares work schedules, charge capture and identifies opportunities for process improvement. Provides written and oral instructions.
Facilitates a positive work environment which supports team member engagement and encourages professional growth. Guides, mentors, motivates, acts as resource and support to team, encouraging continual growth as a professional and self-directed learning.
Responsible for monitoring day to day operations including staffing levels, workflows and patient experience. Arranges coverage for sick call-ins, vacations, leaves, other time off. Notifies Practice Manager of any staffing shortages and/or needs.
Assumes a leadership/training role and delegates appropriately to support team members to facilitate safe, quality patient care in a cost effective manner.
Reviews and monitors operational reporting tools and monthly expenses and elevates opportunities. Approves invoices as directed.
Responsible for HR functions including but not limited to interviewing, performance reviews and coaching.
Provides input into the development, implementation and evaluation of unit/department/division/service/goals and prioritizes them so that they are consistent with patient care/administration needs.
Acts as a patient advocate and provides ongoing communication with patient, team and multidisciplinary team regarding patient, team, management of safety and quality issues.

Qualifications

Associate's Degree or equivalent in business, management or other related area - Required
Bachelor's Degree or equivalent in business, management or other related areas - Preferred
2 years of relevant experience of recent relevant supervisor experience in health care/medical practice or related work - Required
2 years of relevant experience in healthcare leadership, or relevant leadership experience informal or formal - Preferred

Physical Demands

Pallet to Waist (6" from floor) > 5 lbs: Seldom up to 10 lbs
Waist to Waist > 5 lbs: Seldom up to 10 lbs
Waist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbs
Waist to Overhead > 5 lbs: Seldom up to 5 lbs
Bilateral Carry > 5 lbs: Seldom up to 10 lbs
Unilateral Carry > 5 lbs: Seldom up to 5 lbs
Pushing Force > 5 lbs: Seldom up to 25 lbs
Pulling Force > 5 lbs: Seldom up to 15 lbs
Sitting: Frequently
Standing: Occasionally
Walking: Occasionally
Forward Bend - Standing: Seldom
Forward Bend - Sitting: Seldom
Trunk Rotation - Standing: Seldom
Trunk Rotation - Sitting: Seldom
Squat: Seldom
Supine Lying: Seldom
Stair Climbing: Seldom
Crawling / Kneeling: Seldom
Driving: Seldom
Reach - Above Shoulder: Seldom
Reach - at Shoulder or Below: Seldom
Handling: Occasionally
Forceful Grip > 5 lbs: Seldom
Forceful Pinch > 2 lbs: Seldom
Finger/Hand Dexterity: Frequently
Visual Acuity ¹[None = No; Seldom = Yes]: Seldom

How Corewell Health cares for you

Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
On-demand pay program powered by Payactiv
Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
Optional identity theft protection, home and auto insurance
Traditional and Roth retirement options with service contribution and match savings
Eligibility for benefits is determined by employment type and status