Sr. Manager, Engineering

About Care.com

Care.com offers an array of services that enable families to find, manage and pay for care and provide employment opportunities for caregivers. Our engineering organization is reimagining our tech stacks and consolidating to a single cloud native platform, so we can test and learn faster. The new platform is composed of gRPC microservices and Lambdas in Go, Kafka streams, DynamoDB, Elasticsearch, GraphQL, and micro-frontends on Node and React. We're utilizing industry practices and tools like OpenTelemetry, Splunk, Github, SignalFX, Figma, and others to make our lives easier.

Here, entrepreneurs, self-starters, standout colleagues, and big problem solvers unite behind a common cause. Here, we’re applying data analytics, AI, and the latest technologies to solve universal problems and connect people in new ways. If you like having autonomy, if you flourish with collaboration and building new things, and if you’re all about using your talent for good, Care.com is the place for you.

Work Environment: Hybrid - We are in the office Monday, Wednesday & Thursday
Our office locations: Salt Lake City - 1850 Ashton Blvd Suite 500, Lehi, UT 84043

The Role

We are seeking an experienced Senior Manager of Engineering to lead our Payments & Authentication teams. This leader will oversee critical platform areas that power how families and caregivers securely authenticate, transact, and get paid. The role requires balancing technical vision, executional excellence, and people leadership while partnering closely with Product, Security, Finance, and cross-functional Engineering teams.

This is a high-impact role for a leader who thrives on solving complex, large-scale consumer problems while developing strong engineering teams and evolving our systems toward industry-leading standards in identity, payments, and trust.

What You’ll Do

• Lead and grow teams by managing and mentoring multiple engineering groups focused on authentication, authorization, and payments; hire and develop talent to build high-performing, inclusive teams.
• Drive technical strategy by partnering with architects and senior engineers to shape our identity and payments platform—modernizing legacy systems, driving adoption of standards (OAuth, OIDC, SAML, PCI-DSS compliance), and scaling for a global marketplace.
• Deliver business impact by ensuring secure, reliable, and seamless payment and authentication flows that directly affect user trust and revenue.
• Collaborate cross-functionally with Product, Design, Finance, and Security leaders to align roadmaps, prioritize initiatives, and deliver on commitments.
• Raise the bar by championing engineering best practices—observability, testing, performance, scalability, and security across the payments and identity domains.
• Ensure operational excellence by overseeing on-call practices, SLAs, and incident management to maintain platform resilience and availability.

What We’re Looking For

• 10+ years of professional software engineering experience, with at least 4+ years in engineering management (including managing managers or multiple teams).
• Strong experience building and scaling payments platforms (Stripe, PayPal, ApplePay, ACH, PCI-DSS compliance) and/or authentication/authorization systems (OIDC, OAuth, SAML, RBAC, ABAC, JWTs, cookies).
• Expertise in cloud-native distributed systems (AWS preferred), microservices, and event-driven architectures.
• Hands-on technical background in Golang, Java, or Node.js, with working knowledge of front-end ecosystems (React, TypeScript, GraphQL).
• Proven success delivering large-scale, consumer-facing systems in a fast-paced environment.
• Demonstrated ability to recruit, inspire, and grow engineering talent.
• Experience collaborating across disciplines and influencing executive stakeholders.
• A passion for building trustworthy, secure, and frictionless user experiences.

Company overview:

Available in more than 20 countries, Care.com is the world's leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today's families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits. Since 2007, families have relied on Care.com's industry-leading