Associate Cyber Security Operations Analyst

As an S&C Electric team member, you’ll work on projects that have real-world impact. You’ll help transform the grid for resilient and reliable power worldwide. S&C has more than a 100-year history of innovation and has been 100% employee-owned since 2012. We continue this legacy as a trusted, forward-thinking leader in the electrical industry. You will advance a safer, more reliable, and more resilient electrical grid. Our products help the grid adapt to severe weather and transition to clean energy. We’re big enough to be a respected industry leader but small enough for you to impact our company directly. Our commitment gives you opportunities to impact on and off the job positively.

Join S&C to make an impact on tomorrow’s energy challenges and become an employee-owner!

Hours

8:00 am – 5:00 pm (Mon-Fri) Onsite with Flexibility

Compensation

At S&C, we are dedicated to providing competitive and equitable compensation for all our team members, and we are committed to transparency in our pay practices. The estimated annual base salary range for this position in the United States is $73,920 - $95,495.40. Individual pay within this salary range is determined by several compensable factors, including performance, knowledge, job-related skills and experience, and relevant education or training. This role is also eligible for S&C’s annual incentive plan (AIP), subject to eligibility criteria.

Join Our Team as an Associate Cyber Security Operations Analyst!

The Information Technology team is responsible for designing, implementing, and maintaining a robust technology infrastructure to support the organization’s operations. Through improving cybersecurity and troubleshooting technical issues to driving innovation through cutting-edge solutions, the IT team ensures seamless connectivity, data security, and optimal functionality, empowering the company with a reliable and efficient digital ecosystem aligned with strategic goals. 

The Associate Cyber Security Operations Analyst is responsible for security alert monitoring and initial triage of Tier 1 security incidents. This includes effective use cyber security operations (CSOC) processes and technology for detection, triage, and remediation or escalation activities. The Associate Analyst will collaborate with the team and the external services provider to inform alert rules tuning and automation and create and update playbooks and SOPs. The Associate Analyst will also assist with security posture management initiatives as assigned.  

Key Responsibilities

• Provide virtual and in-person support for internal customers, addressing Tier 1 security incident tickets, providing resources, and escalating more complex incidents and issues when needed
• Utilize security technology and processes to monitor security alerts, triage them quickly appropriately
• Create, update, and obtain reviews of Tier 1 incident playbooks and SOPs for team-wide adoption
• Assist in the development, implementation, and review of internal systems, policies, and procedures to support operational needs
• Perform external research of best practices and changing trends in cyber security and cyberattacks to inform improvements to defensive and proactive security measures
• Support leadership with creating, managing, and analyzing related metrics and dashboards that show program and process effectiveness. Ask questions to understand incidents as they are reported or alerted and identify potential opportunities for process and metrics improvement
• Promote the information security awareness programs and ensure that team members understand security policies and their role in risk management
• Additional project work as required
• Understand and comply with all applicable Company policies and rules

What you’ll Need To Succeed

• Degree program in Information Systems, Cybersecurity, Computer Science, Computer Engineering, or a related field in progress to be complete within 2 years (associate’s degree) or 3 years (bachelor’s degree) from date of hire
  Familiarity with Microsoft security technology 
• Foundational knowledge of cyber security and incident management concepts 
• Strong interpersonal skills with the ability to interview, facilitate, and collaborate with diverse subject matter experts and stakeholders
• Strong customer service skills with demonstrated experience responding to customer inquiries/incident reports in a useful and timely manner
• Excellent written and verbal communication skills with the ability to communicate effectively with all levels of leaders and team members, adjusting communication approaches based on the audience
• Strong organizational skills with the ability