B2B Business Account Manager - (WFH)

Unleash your potential and propel your career! As a B2B Account Manager you are the key to creating and maintaining relationships for our business success!

• Competitive Salary + Uncapped Bonus structure
• Full time, work from home position
• VHI Health Silver Steps from Day 1 + Health Care Package
• Monthly Gym Allowance
• Education reimbursement
• Wayfair Discount
• Paid day volunteering 

As a Business Account Manager, you will be responsible for owning, managing and growing a book of business.  Your book will consist of business customers in varying industries including but not limited to: Office, Property Management, Contractor, Interior Design, and Accommodations.  In this role you will be responsible for establishing new relationships, prospecting new business, and growing existing accounts through proactive sales outreach.  In addition, you are expected to leverage sales and service partners to support the customer journey and their relationship with Wayfair Professional. 

This role requires a high level of ownership, collaboration, adaptability, and the ability to achieve high sales and performance expectations. 

What You’ll Do:  

• Maintain and grow your book of business.
• Engage in consistent and proactive communication activities such as calls, emails, and meetings with the objective of growing customer relationships through repeat sales and a continuous pipeline of opportunities.
• Exemplify relentless focus on the customer experience every step of their journey; from onboarding them to the program to supporting mature customer relationships as they expand their business with Wayfair Professional.
• As a subject matter expert on Wayfair Professional, guide our customers through their Wayfair Professional experience, showcasing our diverse range of products and services and tailoring solutions to their specific needs.
• Meet or exceed all sales metrics, not limited to but including, revenue and productivity goals.
• Effectively collaborate with peers, stakeholders, and suppliers to provide an exceptional customer experience.
• Exhibit a problem solving, solution driven mindset.
• Leverage Wayfair’s People Principles as a North Star in all that we do.

What You’ll Need:

• Proven experience in outbound sales with consistent success in exceeding performance expectations.
• Experience managing and growing a book of business (preferably B2B), strong business acumen and understanding of the sales cycle.
• Self-motivation, reliability, and adaptability to thrive in a fast-paced, high-growth industry. 
• Ownership in your professional and sales development plans.
• Strong written and verbal communication.
• Experience with email, video conferencing, CRM, and spreadsheets (Preferred: Proficiency with Salesforce.com, Google Suite).

Interested? Click apply and start speaking with one of our Wayfair Recruiters.

Assistance for Individuals with Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.

Need Assistance?

For more information about applying for a career at Wayfair, visit our FAQ page here. 

About Wayfair Inc.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspecti