Deskside Support Technician

Deskside Support Technician

Location: York, NE

Type: Full-Time | Onsite

Position Overview

We are seeking an experienced Deskside Support Technician to provide onsite technical support in a corporate office environment. This role will focus on end-user support, hardware and software troubleshooting, workstation deployments, asset management, and day-to-day deskside operations.

The ideal candidate has strong customer service skills, experience supporting Windows environments, and the ability to work independently while collaborating with a broader IT team.

Key Responsibilities

Workstation Support

• Provide hardware and software break/fix support for Windows 10/11 systems
• Perform IMAC services (Installs, Moves, Adds, and Changes)
• Image, configure, and deploy desktops and laptops
• Support printers, monitors, docking stations, keyboards, mice, and other peripherals
• Install approved software and applications
• Troubleshoot network, wireless, and VPN connectivity issues

Asset Management

• Maintain accurate asset inventory and documentation
• Perform asset tagging, recovery, and disposal activities
• Prepare and package devices for deployment, return, or disposal
• Support equipment check-in and check-out processes

Customer Support

• Deliver high-quality onsite technical support to end users
• Document and update incidents in the ticketing system
• Follow up on open tickets to ensure timely resolution
• Partner with other IT teams to resolve escalated issues

Mobile Device Support

• Support iOS and Android devices, including email setup and basic troubleshooting
• Assist users with mobile device configuration and connectivity issues

Required Qualifications

• 2+ years of Deskside, Desktop, or Help Desk support experience
• Experience supporting Windows 10/11 environments
• Strong troubleshooting skills for hardware, software, and peripheral devices
• Experience with ticketing systems and asset management
• Excellent customer service and communication skills
• Ability to lift and move computer equipment as needed

This is a Contract position based out of York, NE.

The pay range for this position is $18.00 - $25.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in York,NE.

This position is anticipated to close on Aug 25, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborat