The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. 

Job Description

About the Role

Client Service Representatives are salespeople with a detailed knowledge of The New York Times products and policies. As a Client Service Representative, you will oversee assigned and prospected client and account relationships, fulfilling responsibilities as a salesperson in the designated category and industry. You will partner with clients in their designated category / industry to sell advertising products per our client’s advertising needs. You will report to the Head of Industry. You will participate in an Incentive Compensation Program for account-based revenue as determined by Advertising Department Leadership.
 

This is a hybrid position, based in our New York City headquarters.
 

Responsibilities:

• Sell advertising by using consultative sales methods on assigned categories and accounts.

• Develop client relationships through phone, email, and in-person interactions. 

• May participate in in-person meetings with clients with support of Advertising Department colleagues, the HOI, ESD, leadership, or self with prior consultation.

• Prospect leads for category.

• Promote development of client partnership creation, including the RFP (Requests for Proposal) process, using the full scope of NYT sales products drawing on resources from company partners that address the advertiser’s needs and campaign goals for print, audio digital or subsequently initiated sales products.

• Collaborate with Creative Strategy, Data & Insights, Sales Operations and other appropriate Advertising Department staff with ESD Management Track guidance under guidance or as enabled by the HOI.

• Use Salesforce to ensure accurate forecasts and sales pipeline.

• Understand client/accounts’ marketing organization.

• Understand competitive set and client marketing activity.

• Demonstrate support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world.
   

Basic Qualifications:

• 1-3 years of sales experience

• Microsoft Suite and Google applications

• A interest in the advertising sales profession

• Motivated self- starter possessing experience establishing communication and engagement with prospects

• Detailed knowledge of New York Times advertising products, sales strategies, and standards
   

Preferred Qualifications:

• Familiarity with sales and data management tools such as SalesForce

• Be a team player and contribute to the team's success

This position is represented by the NewsGuild of NY.

The annual base pay range for this role is