Aquatics Director (East Communities)

Why Your Role Matters 

At the heart of the Y’s mission is the opportunity to create meaningful experiences that strengthen individuals, families, and the community. The Aquatics Director will provide leadership for all aquatic operations and programs, ensuring an exceptional experience for members while driving safety, quality, innovation, and growth. This leader will build and develop a high-performing team through effective coaching, intentional staffing, and strong operational leadership. By cultivating meaningful community partnerships and expanding impactful programming for children, families, and the broader community, the Aquatics Director will help position the Y’s aquatics programs for continued excellence and long-term success. 

How You Will Make an Impact  

Performance Achievement & Results 

• Fosters a culture that builds trust and treats all team members and colleagues with respect; constructively and immediately deals with conflict; gains commitment and provides clarity; holds team members accountable and cultivates peer accountability; and achieves results to meet strategic and operational goals.   

• Models inclusive leadership behaviors and embraces all dimensions of diversity – building strong teams that apply their diverse skills and perspectives to our mission. 

• Responsible for hiring, coaching, and managing all direct reports and ensuring alignment with association people practices for all positions within their organizational structure. 

• Responsible for successful metrics and goals to meet strategic goals and objectives.  

• Implements a goal-based leadership approach and ensures the development department is actively working towards supporting organizational-level objectives and key results.  

• Conducts check-ins with direct reports to ensure progress with goals, providing ongoing coaching and feedback, and discussing development opportunities. 

Program Management and Operations  

• Spearhead the creation and rollout of engaging aquatics programs that address community needs and enhance member satisfaction. Implement cutting-edge initiatives to keep programming fresh and impactful. 

• Continuously evaluate program effectiveness and make data-driven improvements to ensure high engagement and positive outcomes. 

• Strategically recruit and develop a high-performing aquatics team. Provide ongoing mentorship and training to ensure staff are experts in their roles and aligned with organizational goals. 

• Recognize team’s achievements and address areas for improvement, fostering a culture of excellence and accountability. 

• Validate and manage department payroll with precision, ensuring timely and accurate compensation. 

• Lead comprehensive safety and compliance audits, ensuring all staff certifications are up-to-date and regulatory standards are met. 

• Oversee the accuracy and currency of aquatics information across all platforms, enhancing member access and engagement. 

• Respond swiftly to member and community inquiries, resolving issues effectively to boost member satisfaction and build strong relationships. 

• Proactively engage with members through various communication channels to enhance their experience and retention. 

• Strategically communicate aquatic programming and events through social media, digital platforms, and internal channels, ensuring broad visibility and impact. 

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