Afternoon Shift Psych/OTP/OBOT Medical Assistant

JOB TITLE: Afternoon Shift Psych/Outpatient Treatment Program/OBOT Medical Assistant (Substance Use Services)

LOCATION: On-Site, Wilmington, NC-New Hanover County

SCHEDULE: Monday-Friday 10:30am-7pm, Tuesday-Friday 9:30am 6pm

JOB POSTING:

Performs client management and monitoring activities to maintain safety of agency premises, to monitor client compliance with program expectations, and to assist clients in obtaining recommended medical care.

REQUIRED EDUCATIONAL/EXPERIMENTAL QUALIFICATIONS:

• Graduate from an accredited school, with at least an Associates Degree in Applied Science, and Medical Assistant Certification; special consideration given to those with experience working with substance use and/or mental health patients.

GENERAL STATEMENT OF DUTIES:

Performs client management and monitoring activities to maintain safety of agency premises, to monitor client compliance with program expectations, and to assist clients in obtaining recommended medical care.

POSTION HIGHLIGHTS:

• Assists with patient flow and monitors activity in and around the agency facility.
• Coordinates and assists with urine and saliva drug testing; collects specimens for laboratory shipment, conducts in-house drug testing as needed, maintains and monitors a monthly schedule for drug screen collection of patients receiving medications for opioid use disorder (MOUD).
• Coordinates medical care, referrals and patient appointments for patients on OBOT/OTP.
• Monitors patient medications, including any prescription or over the counter medications and methadone take-home medications.
• Processes medication prior authorizations for client prescriptions.
• Assists with induction process for afternoon client induction arrivals.
• Assists clients in accessing pharmaceutical patient assistance programs, when applicable.
• Is subject to both inside and outside environmental conditions and exposed to hazards such as fumes, odors, dusts, mists, gases or poor ventilation and may require the employee to work in close quarters.
• May be exposed to human body fluids and is subject to the OSHA requirements on blood borne pathogens.

ADDITIONAL INFORMATION:

• Ability to appropriately and assertively interact with and monitor client behavior.
• Strong interpersonal communication skills; ability to develop and maintain professional boundaries and to interact effectively with clients and staff.
• Strong organization skills; ability to develop, organize and maintain schedules.
• Knowledge and comfort in working with client population.
• Able to work with basic computer skills.