Senior Medical Representative
Eli Lilly and CompanyAbout the role
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.
Senior Medical Representative position in the Immunology Team, located in Iasi region
The candidates should:
Demonstrate a deep understanding of the healthcare marketplace
Demonstrate a deep understanding of patient disease states and available therapeutic options
Demonstrate a thorough understanding of current treatment guidelines,
Understand the customer (systems, accounts and key stakeholders)
Use promo materials & clinical data effectively
Understand local healthcare system(s)
Follow compliance, ethical and legal guidelines
Analyze territory and accounts to make trade-off decisions utilizing relevant data and resources (e.g., results, quota, tracking tools, segmentation, etc.)
Identify opportunities after considering growth potential, benefit and effort, account influence and access
Stay current on competitor’s products
Apply product knowledge to achieve goals
Leverage each interaction with customers through professionalism, respect, integrity, expertise, relationships and passion (Every Interaction Matters)
Collaborate with teammates to create exceptional customer experiences
Engage in valuable dialogue by asking about customers’ priorities and showing sensitivity to time constraints, regardless of level or role within account
Respond quickly and appropriately to customer needs
Evaluate execution of territory and account plans and acts quickly to adjust plans based on results
Actively seek customer feedback
Address customer questions, concerns and complaints promptly and accurately
Gain access to customers
Effectively handle customer objections
Use appropriate closing/negotiation techniques
Record details of promo calls and prepares next call objective
Follow-up with customer on commitments
Understand customer priorities and how those priorities impact their decision making
Build and maintain business relationships to deliver high quality customer experience
Manage territory using SPP metrics
Identify relevant customer and territory market information
Complete administrative tasks in an accurate and timely fashion
Knowledge and Skills to perform the job:
Strong business development, negotiation, and influencing skills Excellent communication skills
Executive level presentation skills
Ability to understand complexities of markets, products, relationships, and the industry
Ability to think strategically
Ability to handle multiple projects simultaneously
Ability to deal with changing priorities to complete tasks in a short period of time
Exceptional organizational and time management skills
A strong professional work ethic
A positive, energetic attitude
People skills as they deal with a large number of different people Business English (Written & Oral) fluency
Previous experience in Immunology area is a plus
Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( Lilly_Recruiting_Compliance@lists.lilly.com ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.
Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.
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