Senior Network Engineer

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team.

Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, WATA, Card Ladder, Goldin, and the Long Beach Expo collectibles trade show. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,700 people across our headquarters in Santa Ana and offices in Jersey City, Seattle, Hong Kong, Paris, Shanghai, and Tokyo.

We’re transforming the collecting experience with technology that brings authentication, grading, and trading into the modern era. Our products are equalizing the playing field by providing tools that make complex research analytics — including pricing, scarcity reports, and historic sales data — accessible to every collector, old or new. Our product & engineering mission is to democratize technology while promoting innovation, collaboration, and continuous learning throughout the organization.

Our dynamic Internal Platform team builds and maintains a robust and scalable platform that underpins Collectors’ engineering teams by providing IT, Networking, CloudOps, DevOps, Database, and QA best practices in turn enabling rapid, secure and stable application delivery.

About the role:

The Network Engineer’s role is to ensure the proper management, stability and integrity of the global network (LAN, WAN). This is achieved by planning, designing, and implements forward looking network technologies across the organization. In addition, the Network Engineer will participate with the installation, monitoring, maintenance, support, and optimization of all network hardware, software, and communication links. This individual will also analyze and resolve network hardware and software problems in a timely and accurate fashion, and provide end user training. 

This position will report to the Director of IT and be located in our Santa Ana office. We believe that there is significant value in in-person collaboration especially for the high impact projects, which takes place on site and this person will be driving. Thus, we are only considering candidates that can be in office 2/3 days a week to perform project and maintenance work. This will be discussed further as part of the recruiting process.

What you Will Do:

• Configure company global networks to ensure their available and stable operation for fulfilling Collectors goals and objectives.  
• Maintain network observability and escalate incidents following company policies and procedures.
• Oversee installation, configuration, maintenance, and troubleshooting of SD-WAN, LAN, WiFi networks, distribution switches, core switches and central networks, cloud connectivity. 
• Ensure network connectivity of all users. 
• Maintain a state of constant network availability.   
• Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information.  
• Monitor and test network performance and provide network performance statistics and reports.  
• Participate in managing all network security solutions in alignment with the Information Security team (InfoSec). 
• Onsite field work, racking, stacking, installing and configuring network appliances. 
• Perform network and security audits, and system backups and recovery. 

Who You Are: 

• Proven experience and success with SD-WAN, LAN, WAN, WLAN design and implementation in global network environments.  
• Proven experience with network capacity planning, network security principles, and general network management best practices.  
• Advanced level knowledge in Cisco routing and switching. 
• Advanced level knowledge in Cisco and Meraki wireless technologies.
• Good knowledge of firewall and security.
• Good understanding about Cisco network management tool DNA Center (Catalyst), Automation experience is a plus.
• Good understanding about SD-WAN. Knowledge of Cato SD-WAN preferred.
• Good understanding about F5 load balancer with Local Traffic Management.
• Excellent hardware and network troubleshooting experience.  
• Competence with network testing tools.  
• Strong understanding of the organization’s goals and objectives.  
• Knowledg